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- Tasks: Automate workflows using AI tools and no/low-code platforms to enhance business processes.
- Company: Boldspace, a growing brand and communications agency with a focus on transparency.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Why this job: Join a dynamic team and shape the future of automation in a creative agency.
- Qualifications: 3-5 years in a technical role with experience in automation and integrations.
- Other info: Be an internal champion for AI and automation, driving innovation across teams.
The predicted salary is between 36000 - 60000 £ per year.
About Boldspace & BoldStream™
Boldspace is a 6‑year‑old full‑service Brand & communications agency that has experienced year‑over‑year growth since its founding. Our seasoned agency‑side co‑founders felt there was a critical lack of industry transparency in data and measuring the performance of client work, so we launched BoldStream on day 1, our flagship data & analytics platform that helps brands measure and act on the impact of their communications in real time.
Position Overview
You will combine agentic workflows (OpenAI Agent Builder, LangGraph / LangChain) with no/low‑code tools (n8n, Zapier, Make.com) and custom JavaScript to automate everything from data syncing and lead routing to AI‑powered reporting and internal assistants. You will be responsible for understanding complex business processes, structuring them into reliable automated workflows, and designing prompts and guardrails that ensure our agents behave consistently and safely.
Requirements
- Workflow & Agent Design
- Work with stakeholders across Boldspace (Client Services, Strategy, Data, Operations) to identify high‑value manual processes and design automation‑first solutions.
- Design multi‑step agentic workflows using OpenAI Agent Builder, LangGraph and similar tools, orchestrating LLMs, tools, APIs and business logic in a transparent, observable way.
- Define clear SLAs and success metrics for each workflow (latency, reliability, data quality, cost, etc.) and feed this back into design iterations.
- Implementation – Automation Platforms & JavaScript
- Build and maintain workflows in tools like n8n, Zapier, Make.com and LangGraph‑based services, including triggers, filters, branching, retries and error handling.
- Where off‑the‑shelf connectors don’t exist, implement custom integrations in JavaScript/TypeScript, working with REST/GraphQL APIs, webhooks and authentication flows (OAuth, API keys, etc.).
- Use tools like Postman and Insomnia to design, test and document API interactions that will be automated.
- Integrate with CRMs, marketing platforms, analytics tools, data warehouses and BoldLoop itself to keep data flowing with minimal human intervention.
- Prompting & Agent Reliability
- Design prompts, system messages, tool descriptions and guardrails that allow agents to perform complex tasks consistently across workflows.
- Implement evaluation and testing strategies for prompts and workflows, including golden test sets, regression checks and sandbox runs.
- Work with AI Engineers to share best practices on prompt patterns, fallbacks, memory/state handling and observability for agentic systems.
- Monitoring, Support & Enablement
- Monitor workflows and agents in production, setting up alerts, dashboards and logs to catch failures or regressions early.
- Own incident response for automation issues, including triage, root cause analysis, fix and retrospective.
- Create how‑to guides, Loom walkthroughs and internal documentation so non‑technical teams can understand and safely use the automations you build.
- Act as an internal champion for automation and AI agents, helping teams think in terms of workflows and leverage existing capabilities before building new tools.
Skills & Experience
3‑5 years’ experience in a technical role (automation engineer, operations engineer, RevOps, martech/AdOps, technical consultant or similar) with a strong track record of building automations and integrations.
AI Automation & Prompting Expert employer: Boldspace | B Corp™
Contact Detail:
Boldspace | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Automation & Prompting Expert
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your automation projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to AI automation and workflows. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Boldspace.
We think you need these skills to ace AI Automation & Prompting Expert
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the AI Automation & Prompting Expert role. Highlight your experience with automation tools and workflows, and show us how you can bring value to Boldspace.
Showcase Your Technical Skills: We want to see your hands-on experience! Include specific examples of projects where you've used tools like n8n, Zapier, or JavaScript to create automations. This will help us understand your technical prowess.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for key achievements and avoid jargon unless it's relevant. We appreciate clarity and brevity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Boldspace | B Corp™
✨Know Your Tools Inside Out
Make sure you’re familiar with the automation platforms mentioned in the job description, like n8n, Zapier, and LangGraph. Brush up on how to build workflows and integrate APIs, as you might be asked to demonstrate your knowledge or even solve a problem on the spot.
✨Understand the Business Processes
Before the interview, take some time to research Boldspace and their approach to data and analytics. Think about how you can apply your skills to streamline their processes. Being able to discuss specific examples of how you've improved workflows in the past will show that you understand the role's requirements.
✨Prepare for Technical Questions
Expect technical questions related to JavaScript, API integrations, and workflow design. Practise explaining complex concepts in simple terms, as you may need to communicate these ideas to non-technical stakeholders. This will demonstrate your ability to bridge the gap between tech and business.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past challenges you've faced in automation projects and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your thought process and highlight your ability to think critically under pressure.
