Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure they get the most from Boldstream™.
- Company: Boldspace, a growing brand and communications agency with a focus on innovation.
- Benefits: Unlimited holiday, flexible working, wellness time, and a monthly benefits budget.
- Why this job: Be the go-to person for clients and help them succeed with cutting-edge AI tools.
- Qualifications: Experience in account management and strong communication skills.
- Other info: Join a carbon-neutral business that values people, profit, and planet.
The predicted salary is between 36000 - 60000 £ per year.
About Boldspace & Boldstream™
Boldspace is a brand and communications agency, now in its sixth year, with consistent year‑on‑year growth. We help brands build meaning, reputation, and long‑term value by bringing together strategy, creativity, communications, and insight. Central to this approach is Boldstream™, our proprietary AI platform, designed to help brands better understand the impact of their communications activity and make more informed decisions. Built in‑house by a team with deep communications experience, Boldstream™ is shaped by the real‑world needs of modern brand, marketing, and reputation teams.
As Boldstream™ continues to evolve, particularly through investment in bleeding‑edge AI‑driven features and smarter automation, we’re looking for an Account Manager to own client relationships and ensure customers get real, ongoing value from the platform.
Requirements
We are seeking a confident, client‑facing Account Manager to manage and strengthen relationships for Boldstream™ customers. This role is well‑suited to someone comfortable working directly with senior client and internal stakeholders, owning the onboarding end‑to‑end, and acting as a trusted day‑to‑day advisor. You’ll take responsibility for helping clients understand how Boldstream™ supports their communications objectives, embedding the platform into their regular activity, and ensuring continued engagement over time. You’ll also play a key role in supporting renewals, identifying opportunities to grow accounts, and strengthening long‑term partnerships.
Key Responsibilities
- Act as the primary point of contact for Boldstream™ clients, owning relationships from onboarding through to renewal.
- Lead client onboarding, ensuring a smooth and confident introduction to the platform.
- Develop a strong understanding of each client’s communications priorities, challenges, and success measures.
- Translate platform outputs into clear, relevant narratives that support client decision‑making.
- Deliver platform walkthroughs, training sessions, and presentations directly to client teams and senior stakeholders.
- Monitor client engagement and usage patterns, proactively addressing risks and identifying opportunities to increase value.
- Support renewal and upsell conversations by identifying where Boldstream™ can further support client goals.
- Capture and communicate client feedback to help inform ongoing product improvements.
- Maintain accurate account documentation and contribute to internal reporting as required.
Skills & Experience
- Experience in an Account Management, Client Services, or Customer Success role within a fast‑paced, client‑facing environment.
- Confident in managing senior stakeholders and owning client relationships.
- Strong understanding of the brand, marketing, or communications services environment to develop a consultative working relationship with clients.
- Clear, confident communicator with experience presenting recommendations and updates to clients.
- Commercially aware, with an instinct for client retention and account growth.
- Comfortable learning and working with new platforms and tools.
- Organised, proactive, and self‑sufficient, with a strong sense of ownership.
Nice To Have
- Background in a marketing / PR agency or consultancy‑style environment.
- Exposure to marketing technology, automation, or AI‑enabled products.
- Experience managing renewals or upsell conversations.
Benefits
- Pensions: a 5% employer contribution.
- Private Healthcare: Vitality.
- Holiday: unlimited holiday (including all UK public holidays) – we trust our staff to take the time they need and still excel in their jobs – and days off for birthdays and moving house are guaranteed!
- Very Flexible working.
- Socials: team socials regularly, chosen by the team.
- Team retreats: time to get to know each other away from the office.
- Bonus: transparent bonus structure where you can receive a % of base salary based on personal and company performance.
- Supporting good causes: we contribute some of our outperformance to charitable causes which the team help choose.
- Wellness: time within working hours every week for those that want or need it.
- Monthly benefits budget: £50 per month, every month, to spend on whatever you want – from a home delivered vegetable box and discounted gym memberships, to mental health support and professional coaching.
A CARBON NEUTRAL BUSINESS
Boldspace measures its performance on profit, people and planet combined. From day one, we will offset your carbon footprint entirely. The cost of this is covered 100% by the company.
Account Manager employer: Boldspace | B Corp™
Contact Detail:
Boldspace | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know Boldstream™ inside out! Familiarise yourself with the platform and its features so you can confidently discuss how it meets client needs. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. This can give you an edge in understanding what they value in an Account Manager.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle client onboarding or upselling conversations. Practising your responses can help you feel more confident and articulate during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Boldspace team and ready to dive into the exciting world of communications and AI.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and our company.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Account Manager role. Mention specific skills or experiences that relate to managing client relationships and using platforms like Boldstream™.
Showcase Your Communication Skills: As an Account Manager, clear communication is key. Use your application to demonstrate your ability to convey ideas effectively. Keep it concise, engaging, and professional – just like you would in a client meeting!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Boldspace | B Corp™
✨Know Boldstream™ Inside Out
Before your interview, make sure you understand Boldstream™ and its role in the communications landscape. Familiarise yourself with how the platform works and think about how it can benefit clients. This will help you speak confidently about how you can support client objectives.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight situations where you’ve onboarded clients or resolved issues, as this will demonstrate your ability to own relationships and ensure client satisfaction.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex ideas. Since the role involves presenting to senior stakeholders, being able to convey information in a straightforward manner will be crucial. Consider doing mock presentations to friends or family.
✨Be Proactive About Questions
Think of insightful questions to ask during the interview that show your interest in the role and the company. Inquire about the challenges clients face or how Boldstream™ plans to evolve. This not only shows your enthusiasm but also your strategic thinking.
