🫘 Who Are We?
🌟 Our Core Values
- BE BOLD: We are autonomous and entrepreneurial. We solve problems, are decisive and pragmatic. We take huge pride in pushing forward and taking risks. We are also decisive about where to focus, and back ourselves to ruthlessly prioritise.
- BE HUNGRY: We are hungry to continuously improve and develop ourselves and our processes and won’t give up or settle for second best. We have a growth mindset and view challenges as opportunities to develop our skills. We always operate out of our comfort zone in the pursuit of growth.
- BE ONE TEAM: We all believe in the same mission, which is bigger than any individual. We are inclusive with one another and bring a lightness, positivity and sense of perspective to challenging days at work.
- BE YOU: We prioritise our own wellbeing and happiness and celebrate our individual strengths and weaknesses, and aren’t afraid to be vulnerable or ask for help. We balance and integrate work and life seamlessly, show up authentically, welcome everyone so there is a strong sense of belonging.
🎯 The Opportunity
_________________________________________________________________________________________________________________
💡 Key Responsibilities
● Paid Media – Strategy, Budget & Direction
- Set paid social and paid search strategy and budget allocation (Meta, TikTok, Pinterest, Google Ads), within the overall digital budget the Head of Marketing & Campaigns sets.
- Own paid media execution and management.
- Own attribution and incrementality testing.
- Own creative briefing for paid ads, working with the Food & Brand Storytelling Manager on message and positioning and the Social & Content Manager on asset production.
● DTC Commercial Performance
- Own DTC P&L (revenue, margin, contribution) and the pricing/promotional calendar.
- Subscriptions & Loyalty: Own and drive subscription growth and retention strategy, and own the loyalty programme end to end, from proposition and mechanics to performance tracking and ongoing optimisation.
- Own DTC reporting: sales and conversion rate, AOV and basket analysis, repeat purchase/retention rate, traffic source reporting, subscription and bundle performance, and funnel/drop-off analysis.
- Own CRO and A/B testing strategy and site technical performance targets, directing Tribe’s execution.
● Amazon & Marketplaces (incl. TikTok Shop)
- Own Amazon and other online marketplace strategy end to end: storefront and A+ content (with the Food & Brand Storytelling Manager on copy), listing and SEO optimisation, advertising (Sponsored Products/Brands, DSP), reviews management, and inventory/logistics coordination with the retail team.
● Growth Experimentation & Marketing Technology
- Own the growth experimentation/test-and-learn roadmap across acquisition and conversion.
- Own landing page and funnel testing.
- Own tagging, GA4 and tracking strategy, UTM governance and first-party data/consent management.
● CRM & SEO – Growth Ownership, Shared with the Food & Brand Storytelling Manager
- Own CRM segmentation, list growth and sign-up strategy, SMS strategy, and A/B testing/personalisation, working with the Food & Brand Storytelling Manager, who owns the content, copy and editorial calendar within it.
- Own SEO strategy, technical SEO and performance tracking, working with the Food & Brand Storytelling Manager, who owns on-page content and keyword-led copy.
● Performance & Reporting
- Own DTC forecasting and pricing strategy for products and bundles, including margin modelling and recommendations, working with the Head of Finance to ensure pricing and margin decisions are grounded in accurate cost data and align with overall profitability targets.
- Own the cross-channel performance dashboard and reporting cadence, KPI setting and tracking (CAC, ROAS, LTV, conversion rate), budget tracking and reforecasting, and post-campaign analysis.
- Feed into the Head of Marketing & Campaigns’ cross-channel campaign calendar and wider business reporting.
_________________________________________________________________________________________________________________
🚀 About You
- Commercially fluent: You have genuine P&L and commercial fluency, comfortable owning revenue, margin and contribution targets alongside marketing strategy.
- Hands-on where it counts, strategic everywhere else: You'll take on paid ads execution and management directly on Meta and Google, while taking a directing role on the other workstreams.
- Data-fluent: You're comfortable building and reading cross-channel dashboards, forecasting, and running structured experiments.
- A collaborative operator: This role sits alongside two other manager-level peers and needs to work through influence and partnership, not hierarchy.
- Passionate about beans: You're eager to learn and absorb all things related to beans, brand and growth.
- Strong performance marketing background across paid social, paid search and Amazon advertising, with genuine P&L and commercial fluency.
- A strong understanding of the UK paid media landscape, with previous experience working in it.
- Proven experience owning or co-owning a DTC P&L and commercial reporting (CAC, ROAS, LTV, conversion rate).
- Experience directing agency partners on execution. You’ll work closely with our London-based digital agency, and this can be done remotely.
- Solid understanding of Shopify and Skio (or an equivalent subscription platform) backends.
- Comfortable building and reading cross-channel dashboards, forecasting, and running structured, test-and-learn experiments.
- A collaborative operator, ideally with experience working through influence and partnership alongside peer-level stakeholders rather than through hierarchy.
🎁 What You'll Get From Us:
- The chance to join a progressive, dynamic and inclusive working culture where we value every person for who they are and what they uniquely bring to our business.
- The opportunity to own growth and performance across our digital ecosystem in one of the most exciting periods of the company's growth.
- Learning and development both on the job and through training courses where needed.
- Competitive salary and bonus structure
- Enhanced parental and sickness benefits
- 27 holiday days (UK) or 24 holiday days (Spain), plus bank holidays
- Private Pension
- Cycle scheme
- Free beans!
- Workaway trips
- Remote and flexible working
- Weekly wellness hour (yoga, meditation, exercise)
- Apple hardware
- Home office budget
⏳ What Does the Recruitment Process Look Like?
- Initial Application: Submit your CV and cover letter so we can get to know you better.
- First Interview: A short virtual call with the hiring manager to learn more about you and introduce you to Bold Bean Co.
- In Depth Interview & Presentation: A more detailed discussion where you'll have the opportunity to showcase your skills and present on a case study you will receive in advance to the hiring manager and the Marketing Director.
- Final Meeting: A chance to meet (virtually or in person) with our founders or other team members to ensure we're the perfect fit for each other.
This is our process, but if you'd prefer to showcase your skills in a different way, we'd love to accommodate - just let us know!
Senior Digital Marketing Manager in London employer: Bold Bean Co
At Bold Bean Co, we are not just about beans; we are about creating a vibrant community where every team member can thrive. With a strong focus on employee wellbeing, flexible working arrangements, and a culture that celebrates individuality and collaboration, we offer a unique opportunity for personal and professional growth in an exciting and rapidly expanding company. Join us in our mission to make the world obsessed with beans while enjoying competitive benefits and a supportive work environment.