At a Glance
- Tasks: Lead and manage a vibrant Latin nightclub, ensuring excellent customer experiences and smooth operations.
- Company: Bola 8, a lively nightlife venue in Elephant & Castle, South London.
- Benefits: Competitive salary, pension scheme, staff discounts, and career development opportunities.
- Other info: Hands-on role with growth potential in an independent London nightlife brand.
- Why this job: Join a dynamic team and make a real impact in the exciting world of nightlife management.
- Qualifications: 2+ years of management experience in hospitality, strong leadership, and customer service skills.
The predicted salary is between 31000 - 34500 € per year.
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Bola 8 is a vibrant Latin nightclub, cocktail bar, and American pool lounge in the heart of Elephant & Castle, South London. We are looking for an experienced, hands-on Assistant General Manager to support the leadership, performance, and day-to-day operation of our fast-paced late-night venue.
This is a leadership role for someone with strong operational management experience in hospitality ideally within bars, nightclubs, restaurants, live events, entertainment venues, or other high-pressure customer-facing environments.
You will work closely with the General Manager and play a key role in driving standards across operations, customer experience, team performance, sales, events, and overall business growth. The successful candidate must be confident managing busy shifts, leading teams, handling operational challenges, and maintaining high standards during late-night trading.
The Role
- Managing shifts as Duty Manager and overseeing venue operations
- Leading, motivating, and managing teams during high-pressure service periods
- Supporting bar, nightclub, pool lounge, and event operations
- Delivering excellent customer experience and handling complaints professionally
- Working closely with security teams to maintain safe and effective late-night operations
- Supporting recruitment, staff training, coaching, and performance management
- Managing stock control, cash handling, waste procedures, and operational controls
- Driving sales performance, upselling, and supporting business growth initiatives
- Supporting events, DJs, promoters, and entertainment operations
- Ensuring compliance with licensing regulations, health & safety, and company procedures
- Monitoring operational standards and implementing improvements where needed
- Preparing reports and supporting the General Manager with business performance and decision-making
We Are Looking For Someone Who Has:
- Minimum 2 years management experience within hospitality or late-night venues
- Proven experience in bars, nightclubs, restaurants, entertainment venues, or high-volume hospitality operations
- Strong leadership skills with experience managing teams under pressure
- Confidence dealing with customers, staff issues, and operational challenges
- Experience with stock control, cash handling, rota management, and daily operations
- Good understanding of licensing laws, health & safety, and venue compliance
- Strong customer service standards and commercial awareness
- Ability to improve team performance, customer experience, and operational standards
- Flexibility to work evenings, weekends, and late nights
- Full right to work in the UK
Desirable (Not Essential)
- Personal Licence Holder
- Spanish language skills
- Experience within Latin nightlife or entertainment venues
- Experience supporting events, promoters, or live entertainment operations
What We Offer
- Competitive salary
- Pension scheme
- Staff discount
- Career development and progression opportunities
- Hands-on leadership exposure across nightclub, bar, events, and pool lounge operations
- Opportunity to grow with an independent London nightlife brand
- Staff incentives and event access where applicable
This is an exciting opportunity for an ambitious hospitality professional looking to take the next step within nightlife management and play a meaningful role in the growth of an independent London venue. If you have the leadership skills, operational experience, and resilience to thrive in a busy late-night environment, we would like to hear from you.
Assistant General Manager in Newington employer: Bola Ocho Limited
Bola 8 Latin Nightclub, Bar & Pool Lounge offers a dynamic and engaging work environment in the heart of Elephant & Castle, South London. As an Assistant General Manager, you will benefit from competitive salary packages, career development opportunities, and hands-on leadership experience in a vibrant nightlife setting. Join a passionate team dedicated to delivering exceptional customer experiences while enjoying staff incentives and the chance to grow with an independent brand in the exciting world of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Newington
✨Tip Number 1
Network like a pro! Get out there and mingle with folks in the hospitality scene. Attend events, join local groups, and don’t be shy to chat with people at bars or clubs. You never know who might have a lead on that perfect Assistant General Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for nightlife and hospitality shine through. Share your experiences and how you've handled busy shifts or tricky customer situations. We want to see the real you!
✨Tip Number 3
Research the venue! Before any interview, make sure you know Bola 8 inside and out. Understand their vibe, menu, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Assistant General Manager in Newington
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your management experience in hospitality, especially in bars or nightclubs. We want to see how you've handled busy shifts and led teams under pressure, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for this role. Use the job description as a guide and sprinkle in relevant keywords that match your experience with operational management and customer service.
Be Yourself:Let your personality shine through! We’re looking for someone who can lead with confidence and connect with our team and customers. A bit of your unique flair can make your application stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Bola 8.
How to prepare for a job interview at Bola Ocho Limited
✨Know the Venue Inside Out
Before your interview, make sure you research Bola 8 thoroughly. Familiarise yourself with their offerings, atmosphere, and any recent events. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams under pressure, resolved conflicts, or improved operational standards. Be ready to discuss how you can motivate and lead a team in a busy late-night environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in a nightclub setting, such as handling difficult customers or managing a busy shift. Practising your responses will help you feel more confident during the interview.
✨Highlight Your Customer Service Experience
Customer experience is key in hospitality. Be prepared to share specific instances where you've gone above and beyond to ensure customer satisfaction. Discuss how you handle complaints and maintain high service standards, especially during peak times.
