At a Glance
- Tasks: Lead and manage a vibrant Latin nightclub, ensuring top-notch customer experience and team performance.
- Company: Bola 8, a lively nightlife venue in Elephant & Castle, South London.
- Benefits: Competitive salary, pension scheme, staff discounts, and career development opportunities.
- Other info: Hands-on leadership role with growth potential in an independent London brand.
- Why this job: Join a dynamic team and make a real impact in the exciting world of nightlife management.
- Qualifications: 2+ years of management experience in hospitality or late-night venues required.
The predicted salary is between 31000 - 34500 € per year.
Bola 8 is a vibrant Latin nightclub, cocktail bar, and American pool lounge in the heart of Elephant & Castle, South London. We are looking for an experienced, hands-on Assistant General Manager to support the leadership, performance, and day-to-day operation of our fast-paced late-night venue.
This is a leadership role for someone with strong operational management experience in hospitality, ideally within bars, nightclubs, restaurants, live events, entertainment venues, or other high-pressure customer-facing environments. You will work closely with the General Manager and play a key role in driving standards across operations, customer experience, team performance, sales, events, and overall business growth.
The successful candidate must be confident managing busy shifts, leading teams, handling operational challenges, and maintaining high standards during late-night trading.
The Role
- Managing shifts as Duty Manager and overseeing venue operations
- Leading, motivating, and managing teams during high-pressure service periods
- Supporting bar, nightclub, pool lounge, and event operations
- Delivering excellent customer experience and handling complaints professionally
- Working closely with security teams to maintain safe and effective late-night operations
- Supporting recruitment, staff training, coaching, and performance management
- Managing stock control, cash handling, waste procedures, and operational controls
- Driving sales performance, upselling, and supporting business growth initiatives
- Supporting events, DJs, promoters, and entertainment operations
- Ensuring compliance with licensing regulations, health & safety, and company procedures
- Monitoring operational standards and implementing improvements where needed
- Preparing reports and supporting the General Manager with business performance and decision-making
We Are Looking For Someone Who Has:
- Minimum 2 years management experience within hospitality or late-night venues
- Proven experience in bars, nightclubs, restaurants, entertainment venues, or high-volume hospitality operations
- Strong leadership skills with experience managing teams under pressure
- Confidence dealing with customers, staff issues, and operational challenges
- Experience with stock control, cash handling, rota management, and daily operations
- Good understanding of licensing laws, health & safety, and venue compliance
- Strong customer service standards and commercial awareness
- Ability to improve team performance, customer experience, and operational standards
- Flexibility to work evenings, weekends, and late nights
- Full right to work in the UK
Desirable (Not Essential)
- Personal Licence Holder
- Spanish language skills
- Experience within Latin nightlife or entertainment venues
- Experience supporting events, promoters, or live entertainment operations
What We Offer
- Competitive salary
- Pension scheme
- Staff discount
- Career development and progression opportunities
- Hands-on leadership exposure across nightclub, bar, events, and pool lounge operations
- Opportunity to grow with an independent London nightlife brand
- Staff incentives and event access where applicable
This is an exciting opportunity for an ambitious hospitality professional looking to take the next step within nightlife management and play a meaningful role in the growth of an independent London venue. If you have the leadership skills, operational experience, and resilience to thrive in a busy late-night environment, we would like to hear from you.
Assistant General Manager in London employer: Bola Ocho Limited
Bola 8 is an exceptional employer for those seeking a dynamic and rewarding career in the vibrant nightlife sector of South London. With a competitive salary, opportunities for career development, and a supportive work culture that values hands-on leadership, employees can thrive in a fast-paced environment while enjoying staff incentives and discounts. Join us to be part of an independent brand that prioritises growth and excellence in customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Get out there and mingle with folks in the hospitality scene. Attend events, join local groups, and don’t be shy to chat with people at bars or clubs. You never know who might have a lead on that perfect Assistant General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for nightlife and hospitality shine through. Share your experiences and how you’ve handled busy shifts or tricky customer situations – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a venue you love, don’t wait for them to post a job. Reach out directly, express your interest, and share your CV. We love seeing enthusiasm and initiative, and it could land you an interview before the position is even advertised!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who can bring their A-game to our vibrant team at Bola 8!
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for working in a vibrant late-night venue like Bola 8, so share any relevant experiences that highlight your passion!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant General Manager role. Highlight your management experience in bars or nightclubs, and don’t forget to mention any specific achievements that demonstrate your leadership skills and operational expertise.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for our team. Use bullet points if it helps to make your key skills stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Bola 8. Don’t miss out!
How to prepare for a job interview at Bola Ocho Limited
✨Know the Venue Inside Out
Before your interview, make sure you research Bola 8 thoroughly. Familiarise yourself with their menu, events, and overall vibe. This will not only show your genuine interest but also help you discuss how your experience aligns with their operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Be ready to discuss specific situations where you motivated staff, handled complaints, or improved customer experiences. This is crucial for a role that demands strong leadership.
✨Demonstrate Your Operational Know-How
Brush up on your knowledge of stock control, cash handling, and compliance with licensing laws. Be prepared to talk about how you've managed these aspects in previous roles, as they are key responsibilities for the Assistant General Manager position.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential challenges you might encounter during busy shifts and how you would handle them. This will showcase your ability to think on your feet and maintain high standards under pressure.
