At a Glance
- Tasks: Lead IT infrastructure projects and support corporate systems with innovative solutions.
- Company: Boku is a global leader in mobile-first payment solutions, trusted by top brands.
- Benefits: Enjoy stock options, private medical insurance, and flexible work arrangements.
- Other info: Opportunity to mentor and shape the future of IT at Boku.
- Why this job: Join a diverse team during exciting transformational projects that impact millions globally.
- Qualifications: Experience in L3 support, cloud technologies, and automation is essential.
The predicted salary is between 43200 - 72000 £ per year.
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Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.
Reports to: VP, Security
Location: UK, London Office
Job type: Permanent – Full time
About the role
- Senior IT Infrastructure engineer – coordinating activity and act as go to person for the infra team
- This role will suit someone who has extensive experience working Cloud technologies (particularly engineers with extensive experience supporting predominantly SaaS IT eco systems). This is an exciting time to join Boku – we are working through transformational projects, and this is an opportunity to design and build systems to a high standard.
- You will be responsible for project design, delivery and ongoing management of Corporate IT projects. These include a Single Sign (SSO) on implementation across the Corporate IT estate
- Day to day support for Boku Corporate Firewall Solution - working with Security Operations team
- Support and resolve IT MDM deployment issues.
- Working with Boku Security team - design and architect a secure Microsoft 365 environment, aligning to ISO 27001:2022 and NIST Controls
- Design and implement zero-touch automation process for laptop deployments using Apple Business Manager, Microsoft Autopilot, Kandji (Mac MDM) and Microsoft Intune
- Implement upgrades, patching, software packaging via our MDM platforms Microsoft Intune and Kandji
- Provide innovative solutions to maintain a high standard for our technology stack.
- Provide 3rd line support for issues escalated from the helpdesk team. Mentor 1st level helpdesk
- Support change control processes within IT team
- You would need experience with CICD pipelines and tools associated with DevOps
What you need to succeed
- Experience providing L3 support in similar roles
- In-depth knowledge of supporting and managing end user devices (Windows, MacOS, Linux) via MDM solution. Includes design, deployment and reporting of security and IT policies to end point devices.
- Experience with IT transformation projects that deliver automation and integration into tech stack.
- Experience working with third party SaaS product (Slack, Zoom etc)
- Experience leading and managing transformation change through IT projects.
- Manage and support Microsoft Azure AD / Entra ID (or other SSO solutions such as Okta or OneLogin) and MFA knowledge is essential.
- Experience with Microsoft Entra ID SSO migrations.
- Management of Microsoft Intune and Kandji (or similar MDM solutions)
- Experience in designing and building automation platforms to support end point deployments with Apple Business Manager and Microsoft Autopilot.
- Knowledge of automation technologies and techniques.
- Bash and PowerShell scripting.
- Must be able to write, maintain and update technical and project documentation throughout the delivery lifecycle.
Nice to have:
- API integrations
- Experience with Dynamics365
- DevOps Experience
What you’ll get in return
- Stock options.
- Private medical insurance.
- Flexibility to work from the office or from home.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
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#J-18808-LjbffrSenior IT Infrastructure Engineer employer: Boku
Boku is an exceptional employer, offering a dynamic work environment in the heart of London where innovation thrives. Employees benefit from flexible working arrangements, stock options, and comprehensive private medical insurance, all while being part of a diverse team that champions equal opportunity. With a strong focus on employee growth through transformational projects and mentorship opportunities, Boku empowers its staff to excel in their careers within the rapidly evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with Boku's core services and technologies. Understanding their mobile-first payment solutions and the specific cloud technologies they use will help you tailor your discussions during interviews.
✨Tip Number 2
Network with current or former employees of Boku on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your conversations.
✨Tip Number 3
Prepare to discuss your experience with automation and integration in IT projects. Highlight specific examples where you've successfully implemented these processes, as this aligns closely with the role's requirements.
✨Tip Number 4
Stay updated on the latest trends in IT infrastructure and security, particularly around Microsoft Azure AD and MDM solutions. Being knowledgeable about current best practices will demonstrate your commitment to the field.
We think you need these skills to ace Senior IT Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT infrastructure, particularly with cloud technologies and SaaS ecosystems. Use specific examples that demonstrate your skills in project design and delivery.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention your experience with Microsoft Azure AD, MDM solutions, and any relevant automation technologies. Be sure to explain how you can contribute to Boku's transformational projects.
Highlight Technical Skills:In your application, emphasise your technical skills such as Bash and PowerShell scripting, as well as your experience with tools like Microsoft Intune and Kandji. This will show that you have the necessary expertise for the role.
Showcase Problem-Solving Abilities:Include examples of how you've provided innovative solutions in past roles, especially in relation to IT transformation projects. This will demonstrate your ability to maintain high standards in technology and support change control processes.
How to prepare for a job interview at Boku
✨Showcase Your Cloud Expertise
Make sure to highlight your extensive experience with cloud technologies, especially in supporting SaaS ecosystems. Be prepared to discuss specific projects where you've successfully implemented cloud solutions.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved complex IT issues, particularly those related to MDM deployment or security operations. This will show your ability to think critically and act decisively under pressure.
✨Familiarise Yourself with Boku's Tech Stack
Research Boku's technology stack and be ready to discuss how your skills align with their needs. Understanding their use of Microsoft 365, Azure AD, and automation tools will give you an edge.
✨Prepare for Technical Questions
Expect technical questions related to Bash and PowerShell scripting, as well as your experience with CI/CD pipelines. Brush up on these topics to demonstrate your technical proficiency during the interview.
