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- Tasks: Lead strategic programmes and drive cross-functional delivery in a dynamic fintech environment.
- Company: Join Boku, a global leader in mobile-first payment solutions with a diverse workforce.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a fast-paced team that values innovation and continuous improvement.
- Why this job: Make a real impact on global expansion and work with top brands like Amazon and Google.
- Qualifications: 12+ years in programme delivery, strong stakeholder management, and fintech experience required.
The predicted salary is between 80000 - 100000 £ per year.
Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.
The role We’re looking for a Principal Programme Delivery Manager to join our PMO team and lead the execution of some of Boku’s most strategic, high-impact initiatives. This is a senior, hands-on role at the centre of cross-functional delivery, translating business strategy into structured, executable programmes that drive real commercial outcomes. You’ll work across Product, Engineering, Commercial, Compliance and external partners to deliver complex, multi-workstream programmes, helping us scale globally in a fast-moving, regulated fintech environment. This role is ideal for someone who enjoys bringing clarity to complexity, building programmes from the ground up, and influencing stakeholders to deliver meaningful results - without needing direct line management.
What you’ll be doing:
- Own and deliver strategic programmes
- Lead end-to-end delivery of complex, cross-functional programmes aligned to business growth
- Translate strategic priorities into clear delivery plans, milestones, and measurable outcomes
- Ensure programmes are delivered on time, within scope, and to a high standard
- Drive cross-functional execution
- Coordinate across Product, Engineering, Commercial, Operations, Legal, Compliance and external partners
- Manage dependencies across teams, markets, and workstreams
- Identify risks early and drive resolution
- Embed structure, governance, and best practice
- Establish scalable programme structures, governance, and reporting
- Contribute to the ongoing development and maturity of the PMO function
- Improve delivery processes, tools, and ways of working to increase predictability and quality
- Manage risk in a regulated environment
- Embed regulatory and risk considerations into programme delivery (e.g. PSD2, AML, GDPR)
- Anticipate operational, technical, and compliance risks and mitigate proactively
- Engage and influence stakeholders
- Act as the central point of coordination for senior stakeholders and partners
- Provide clear, data-driven updates and reporting
- Build strong relationships and alignment across teams
- Drive continuous improvement and innovation
- Stay close to trends in payments (e.g. Open Banking, A2A, real-time payments)
- Explore ways to improve delivery through better tooling, automation, and data insights
- Help evolve how programmes are delivered across the organisation
What success looks like:
- Strategic programmes delivered on time, within scope, and aligned to business objectives
- Strong stakeholder alignment and confidence across teams
- Clear structure and governance established for complex initiatives
- Tangible commercial, operational, or customer impact from delivered programmes
- Continuous improvement in delivery quality and PMO maturity
What we’re looking for:
- Experience: 12+ years in programme or complex project delivery within fintech, payments, or financial services
- Proven track record delivering large, cross-functional initiatives in regulated environments
- Experience working on externally-facing programmes (e.g. partnerships, product launches, market expansion)
- Skills: Strong programme structuring and delivery capability (from inception through execution)
- Excellent stakeholder management and influencing skills, including navigating complex environments
- Commercial awareness and focus on business outcomes
- Ability to break down complex problems into clear, actionable plans
- Comfortable working with delivery tools (e.g. Jira, Smartsheets)
- Domain knowledge: Working understanding of payments ecosystems, APIs, and integrations
- Familiarity with regulatory requirements impacting payment products
- Mindset: Calm, structured, and solutions-focused under pressure
- Comfortable working in evolving environments and building from scratch
- Proactive, adaptable, and outcome-oriented
Why join Boku? This is an opportunity to play a key role in delivering strategic initiatives that directly impact our growth and global expansion. You’ll work on complex, high-visibility programmes, partner with senior stakeholders, and help shape how delivery is structured as we continue to scale.
Principal Programme Delivery Manager in London employer: Boku
Contact Detail:
Boku Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Programme Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Boku or similar companies. Attend events, webinars, and meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching Boku’s projects and values. Be ready to discuss how your experience aligns with their mission and the specific role of Principal Programme Delivery Manager.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share examples of how you've tackled complex projects and influenced stakeholders. This will demonstrate your fit for leading cross-functional initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Boku team.
We think you need these skills to ace Principal Programme Delivery Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Principal Programme Delivery Manager role. Highlight your experience in fintech and complex project delivery, and show us how your skills align with our needs at Boku.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to deliver strategic programmes. Use metrics where possible to illustrate the impact of your work, as we love seeing tangible results!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Boku team!
How to prepare for a job interview at Boku
✨Know Your Programmes Inside Out
Before the interview, dive deep into Boku's strategic programmes and recent initiatives. Understand how they align with the fintech landscape and be ready to discuss how your experience can contribute to their goals.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to influence and manage stakeholders effectively. Think of situations where you navigated complex environments and built strong relationships to drive results.
✨Demonstrate Your Problem-Solving Mindset
Be ready to discuss how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your calm, structured approach under pressure.
✨Familiarise Yourself with Regulatory Requirements
Brush up on key regulatory frameworks like PSD2, AML, and GDPR that impact payment products. Being knowledgeable about these will show your understanding of the environment Boku operates in and your readiness to manage risks.