At a Glance
- Tasks: Lead a team to manage tech initiatives with global partners and ensure seamless app integrations.
- Company: Join Warner Bros. Discovery, a leader in entertainment and technology, shaping the future of storytelling.
- Benefits: Enjoy hybrid work options, career growth opportunities, and a culture that celebrates diversity and innovation.
- Why this job: Be part of a dynamic team driving cutting-edge technology for iconic brands like HBO Max and CNN.
- Qualifications: 12+ years in Technical Program Management with strong leadership and communication skills required.
- Other info: This role offers a chance to thrive in a fast-paced, entrepreneurial environment.
The predicted salary is between 72000 - 108000 £ per year.
Director – Technical Program Management
Role Purpose
The A2A Program Director will own the strategic direction, execution, and management of our Account-to-Account payment programs. This role involves cross-functional collaboration, regulatory compliance, and ensuring exceptional service delivery for our partners and users.
You will be a leader playing a significant role in aligning different cross functional teams, resolving conflicts and coming up with solutions, providing guidance and taking complete ownership of the delivery.
This is a highly externally focused role, but at same time also one that is pivotal to internal teams serving as the payment solution expert for the markets covered. If you thrive in a fast-paced, constantly challenging environment, we’d love to talk with you.
Key Responsibilities
- Program Leadership: Develop and execute the global A2A payments strategy in alignment with company goals.
- Cross-Functional Collaboration: Partner with product, engineering, commercial, regulatory and legal teams to launch and optimize A2A payment solutions.
- Stakeholder Management: Build and maintain relationships with strategic merchants and other strategic issuer partners.
- Regulatory Compliance: Ensure compliance with local and international payment regulations.
- Performance Monitoring: Establish and monitor KPIs, reporting on program success and areas for improvement.
- Risk Management: Identify and mitigate risks related to A2A payment solutions, ensuring secure and reliable transactions.
- Innovation: Stay ahead of trends in open banking and A2A payments and provide feedback to internal Product teams to evolve company’s offerings and help maintain a competitive edge.
Measures of Success
- Alignment with Organizational Goals: Programs deliver measurable outcomes that align with the organization’s strategic priorities.
- On-Time and On-Budget Delivery: Percentage of programs or projects completed within the planned timeline and allocated budget.
- Risk Management: Effectiveness in identifying, mitigating, and resolving risks without derailing program outcomes.
- Cross-Functional Collaboration: Ability to effectively work across departments and influence stakeholders to achieve program goals.
- Conflict Resolution: Success in resolving conflicts and ensuring alignment among diverse teams and stakeholders.
- Crisis Management: Effectiveness in navigating challenges or crises without significant impact on program delivery.
- Decision-Making: Ability to make informed, data-driven decisions that positively impact program outcomes.
Key Skills and Competencies
- Extensive experience (15+ years) in strategic leadership roles, with a proven track record of managing complex operations across departments or divisions within payments industry.
- In-depth knowledge of account-to-account payment systems, real-time payments like UPI, SEPA, Pix and other open banking frameworks.
- Awareness of compliance and regulatory requirements like PSD2, GDPR, AML, and other relevant laws for payments.
- Familiarity with APIs, payment gateways, tokenization, fraud prevention mechanisms, and system integrations.
- Ability to analyze transaction data, KPIs, and operational metrics to drive insights and decisions.
- Demonstrated ability to analyze, decompose, and solve abstract, high-level business challenges.
- Strong knowledge of industry trends, business strategies, and organizational goals.
- Exceptional decision-making skills, with a focus on innovation and expanding the boundaries of what’s possible.
- Proven ability to lead cross-functional teams, resolve conflicts, and align diverse stakeholders.
- Strong communication skills with the ability to inspire and create alignment across all levels of the organization.
Qualifications
- Graduation in Technology / Engineering (Preferred)
- Project / Program Management Professional
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Director, Technical Program Management employer: Boku
Contact Detail:
Boku Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Technical Program Management
✨Tip Number 1
Familiarize yourself with Warner Bros. Discovery's portfolio and recent projects. Understanding their brands like HBO Max and CNN will help you speak knowledgeably about how your experience aligns with their goals during discussions.
✨Tip Number 2
Network with current or former employees of WBD, especially those in technical program management roles. They can provide insights into the company culture and expectations, which can be invaluable for your conversations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led cross-functional teams and managed complex integrations. Highlighting your leadership style and problem-solving skills will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends in digital distribution and technology. Being able to discuss how emerging technologies can impact WBD's services will demonstrate your proactive approach and strategic thinking.
We think you need these skills to ace Director, Technical Program Management
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the Director, Technical Program Management position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Leadership Experience: Emphasize your leadership skills and experience in managing technical program management teams. Provide specific examples of how you've successfully led initiatives and engaged stakeholders in previous roles.
Showcase Communication Skills: Since clear communication is crucial for this role, ensure your application reflects your exemplary written and verbal communication abilities. Use concise language and structure your application to demonstrate your ability to convey complex information effectively.
Demonstrate Problem-Solving Abilities: Include examples of how you've tackled challenges in past projects. Highlight your analytical skills and ability to make data-driven decisions, as well as your capacity to adapt to changing priorities in a fast-paced environment.
How to prepare for a job interview at Boku
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Director, Technical Program Management role. Familiarize yourself with the specific responsibilities, such as leading cross-cutting technology initiatives and managing partner integrations. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in leading teams and managing complex technical programs. Highlight specific examples where you successfully engaged stakeholders, managed risks, and drove program delivery. This is crucial for demonstrating your fit for a leadership position.
✨Build Relationships with Stakeholders
Emphasize your ability to build and maintain relationships with both internal and external partners. Share examples of how you've effectively communicated with diverse audiences and navigated different cultural contexts, especially in a global environment.
✨Demonstrate a Data-Driven Approach
Be prepared to discuss how you use data to inform decision-making and prioritize work. Provide examples of how you've created dashboards or reports to share key updates with stakeholders, showcasing your analytical skills and business acumen.