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- Tasks: Support daily office operations and assist with client administration in a dynamic environment.
- Company: Join a growing insurance brokerage specialising in employee benefits.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive team culture.
- Why this job: Kickstart your career in insurance while making a real impact on client relationships.
- Qualifications: Around one year of administrative experience and strong organisational skills.
- Other info: Opportunity for professional growth and exposure to specialist insurance products.
The predicted salary is between 28800 - 43200 £ per year.
We are an insurance brokerage specialising in a range of employee benefits, including international private medical insurance and other specialist solutions. We are seeking a highly organised and proactive Insurance Office Administrator to join our growing team. This is an excellent opportunity for someone with around one year of administrative experience within insurance or financial services, who is looking to develop their skills in a professional and fast-paced environment.
The successful candidate will support day-to-day office operations, assist with client administration, and act as a key point of contact between internal teams, clients, and insurers.
Key Responsibilities- Manage incoming calls with professional phone etiquette and direct enquiries appropriately
- Maintain accurate electronic filing systems, records, and documentation
- Carry out data entry tasks using Microsoft Office, Microsoft Teams, and internal CRM/broking systems
- Assist with scheduling meetings, appointments, and managing shared calendars
- Prepare correspondence, reports, and presentations as required
- Support accounts payable and receivable processes, including invoice processing
- Provide general administrative support to team members and management
- Respond to client enquiries (existing and prospective) via a shared administrative mailbox
- Liaise with insurers to process mid-term adjustments and policy amendments
- Assist with onboarding new clients and organising related documentation and correspondence
- Previous Insurance office administration experience (approximately 1 year preferred)
- Strong organisational skills with excellent attention to detail
- Confident written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Ability to manage multiple tasks and work to deadlines in a busy environment
- Professional phone manner and strong customer service skills
- Experience using CRM or broking systems
- Basic understanding of insurance documentation and processes
- Well organised and methodical
- Reliable, proactive, and willing to learn
- Able to work independently while contributing positively to a team
- Comfortable handling confidential information
This role is ideal for a motivated individual looking to build a career within insurance administration. You will play a key role in supporting the wider team while gaining exposure to specialist insurance products and brokerage operations.
Please note a short screening questionnaire will be required for potential candidates in order to be considered for this role.
Insurance Office Administrator in London employer: Boitefin Ltd
Contact Detail:
Boitefin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Office Administrator in London
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone etiquette! Since you'll be managing incoming calls, it’s crucial to sound professional and confident. Try role-playing with a friend to get comfortable with handling different types of enquiries.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to thrive in a busy environment, just like the one they have.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our awesome team!
We think you need these skills to ace Insurance Office Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in insurance or financial services. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Insurance Office Administrator role and how your background makes you a perfect fit. Keep it professional but let your personality come through!
Show Off Your Tech Skills: Since we use Microsoft Office and CRM systems daily, make sure to mention your proficiency with these tools. If you have experience with data entry or managing electronic filing systems, highlight that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Boitefin Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of insurance processes and documentation. Familiarise yourself with common terms and practices in the industry, as this will show your potential employer that you're serious about the role and have a genuine interest in the field.
✨Show Off Your Organisational Skills
As an Insurance Office Administrator, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or maintained accurate records. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Practice Professional Communication
Since you'll be dealing with clients and insurers, practice your verbal and written communication skills. Consider role-playing common scenarios, like answering client queries or preparing reports, to ensure you come across as confident and professional during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing a busy workload or dealing with a difficult client. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
