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- Tasks: Manage reservations, coordinate events, and handle reception duties in a vibrant restaurant.
- Company: Join Boisdale, a lively restaurant group known for its live music and exceptional dining experience.
- Benefits: Enjoy 50% off dining, 28 days holiday, and free meals on duty.
- Why this job: Be part of a dynamic team in a fun environment with opportunities for growth and training.
- Qualifications: Experience in hospitality reservations, fluent English, and strong communication skills required.
- Other info: Position available now; mixed shifts including weekends and evenings.
FULL TIME Reservations & Reception Role
Boisdale is a small restaurant group with a live music concept.
Position available now at £15.21 per hour.
Based in London, Victoria (Eccleston Street) with mixed shift patterns - weekends and evenings required.
WHAT ARE THEY LOOKING FOR?
- Previous experience in similar environments such as hospitality reservations & events.
- Knowledge of SevenRooms, OpenTable, Collins and/or other reservation systems is required.
- Coordinating private dining bookings and events for numerous private rooms bookable from 5 to 70 guests.
- Producing function sheets.
- Previous experience driving event sales would be an advantage.
- All applicants must have fluent written and spoken English.
- Confident communicator with excellent organisational skills.
- Ability to communicate to all levels of management.
- Ability to handle a busy reception desk and experience in maximising capacity.
- Team player with exemplary relationship building skills.
WHAT DO THEY OFFER?
- 50% off restaurant dining for up to 4 guests.
- 28 days holiday allowance.
- Refer-a-friend cash incentive scheme.
- Internal training and career development.
- Pension scheme including employer contributions.
- Cycle to work schemes.
- Discount on high-end retail stores.
- Free meals on duty.
- Childcare schemes.
- Pleasant working environment with low staff turnover.
- Opportunities for further training, WSET & Food and Drinks Certificates.
Reservations & Receptionist Agent - London Victoria employer: BOISDALE
Contact Detail:
BOISDALE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Receptionist Agent - London Victoria
✨Tip Number 1
Familiarise yourself with the reservation systems mentioned in the job description, like SevenRooms and OpenTable. Having hands-on experience or even a basic understanding of these platforms can set you apart from other candidates.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed busy reception areas or coordinated events in the past. Be ready to discuss these experiences during your interview.
✨Tip Number 3
Brush up on your communication skills, as this role requires confident interaction with various levels of management and guests. Practising clear and concise communication can help you make a great impression.
✨Tip Number 4
Research Boisdale's unique live music concept and their dining offerings. Being knowledgeable about the company will not only impress your interviewers but also demonstrate your genuine interest in the role.
We think you need these skills to ace Reservations & Receptionist Agent - London Victoria
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in reservations and events coordination. Mention any familiarity with reservation systems like sevenrooms or OpenTable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and organisational abilities. Explain why you are passionate about working in a busy reception environment and how your previous experiences make you a great fit for the role.
Highlight Relevant Skills: In your application, emphasise your ability to handle a busy reception desk and your experience in maximising capacity. Mention any specific achievements in event sales or customer service that demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your written English is fluent and professional, as this is crucial for the role.
How to prepare for a job interview at BOISDALE
✨Showcase Your Experience
Make sure to highlight your previous experience in hospitality, especially in reservations and events coordination. Be ready to discuss specific examples of how you've successfully managed bookings and events in the past.
✨Familiarise Yourself with Reservation Systems
Since knowledge of systems like sevenrooms, OpenTable, and Collins is required, take some time to familiarise yourself with these platforms. If you have experience with them, be prepared to discuss how you've used them effectively in your previous roles.
✨Demonstrate Your Communication Skills
As a confident communicator, it's essential to convey your ability to interact with various levels of management and guests. Practice articulating your thoughts clearly and concisely, as this will be crucial for handling a busy reception desk.
✨Emphasise Teamwork and Relationship Building
Being a team player is vital in this role. Share examples of how you've built strong relationships with colleagues and clients in the past, and express your enthusiasm for contributing positively to the team environment.
