Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage reservations, coordinate events, and provide top-notch customer service daily.
- Company: Join Boisdale, a renowned venue known for its Highland hospitality in London.
- Benefits: Enjoy flexible hours, overtime pay, discounts, free meals, and childcare schemes.
- Why this job: Be part of a vibrant team with growth opportunities and a supportive work culture.
- Qualifications: Event planning skills, strong communication, sales experience, and proficiency in Microsoft Office required.
- Other info: Full-time, on-site role located in London Victoria with a focus on career progression.
The predicted salary is between 36000 - 60000 £ per year.
Boisdale, founded by Ranald Macdonald, opened its first location in November 1989 as a small bar and restaurant in London's Belgravia. Since then, it has expanded significantly, gaining a reputation as the embassy of Highland hospitality in London, with locations in both Belgravia and Canary Wharf.
This is a full-time, on-site role located in London Victoria, United Kingdom, for a Reservations, Events & Reception Coordinator. The Coordinator will handle day-to-day tasks including managing reservations, coordinating events, providing exceptional customer service, and managing the front desk reception area. Responsibilities also include communicating with clients to understand their needs, sales tasks related to bookings, and ensuring smooth event execution from start to finish.
Qualifications:
- Event Planning and Event Management skills
- Strong Communication and Customer Service skills
- Experience in Sales
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite and reservation management systems (For example - OpenTable, Collins)
- Bachelor's degree in Hospitality Management, Event Planning, Business, or related field is beneficial
What we do offer in return:
- Excellent opportunities to progress within the company
- Hourly pay + overtime paid!
- Refer-a-friend cash incentive scheme
- Discount on high end retail stores
- 50% on restaurant dining for up to 4 guests
- Pleasant & stable working environment with low staff turnover.
- Free freshly cooked meals on duty
- Childcare schemes
- Opportunities to train, WSET & Food and Drinks Certificates
Reservations, Events & Reception Coordinator employer: BOISDALE
Contact Detail:
BOISDALE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations, Events & Reception Coordinator
✨Tip Number 1
Familiarise yourself with the specific reservation management systems mentioned in the job description, like OpenTable and Collins. Having hands-on experience or even a basic understanding of these platforms can set you apart from other candidates.
✨Tip Number 2
Network within the hospitality industry, especially in London. Attend local events or join online forums where you can connect with professionals who might have insights or even referrals for the role at Boisdale.
✨Tip Number 3
Showcase your event planning skills by volunteering to coordinate small events or gatherings. This practical experience will not only enhance your resume but also give you real-life examples to discuss during interviews.
✨Tip Number 4
Research Boisdale's unique offerings and customer service philosophy. Understanding their brand and being able to articulate how you can contribute to their reputation for exceptional hospitality will impress the hiring team.
We think you need these skills to ace Reservations, Events & Reception Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event planning, customer service, and sales. Use specific examples that demonstrate your skills in managing reservations and coordinating events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention why you want to work at Boisdale and how your background aligns with their values and needs.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office Suite and any reservation management systems you've used. This will show that you're prepared for the technical aspects of the job.
Showcase Customer Service Experience: Provide examples of how you've delivered exceptional customer service in previous roles. This is crucial for a position that involves direct interaction with clients and guests.
How to prepare for a job interview at BOISDALE
✨Showcase Your Event Planning Skills
Be prepared to discuss your previous experience in event planning and management. Highlight specific events you've coordinated, the challenges you faced, and how you overcame them. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Demonstrate Strong Communication Skills
Since the role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Use examples from past experiences where your communication skills led to successful outcomes, especially in customer service or sales.
✨Familiarise Yourself with Reservation Systems
Research and understand the reservation management systems mentioned in the job description, like OpenTable or Collins. If possible, try to get hands-on experience with these tools before the interview, as this knowledge can set you apart from other candidates.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company culture, team dynamics, and growth opportunities within Boisdale. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
