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- Tasks: Support our busy reception team and manage patient appointments with precision.
- Company: Join a friendly NHS GP practice with a focus on teamwork and patient care.
- Benefits: Flexible hours, supportive environment, and opportunities for career growth.
- Why this job: Make a difference in patient care while developing your admin skills.
- Qualifications: 1 year of experience in a GP practice and SystmOne knowledge required.
- Other info: Great transport links and restricted free parking available.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a competent part‐time/full‐time Senior Admin, with a minimum experience of 1 year within NHS GP services (Systm1 user). You will need to be able to work within a busy team environment but also to use your own initiative and work on your own when necessary. You will ideally need a good working knowledge of NHS focused software, SystmOne. You will be dealing with patients, as well as outside agencies, accessing the service both on the telephone and face to face, therefore you will need to have good communication skills.
Main duties of the job:
- Assisting reception team
- Maintaining and monitoring the practice appointments system
- Processing telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing repeat prescriptions in accordance with practice guidelines
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Triage at reception
- Scanning and attaching
- Registrations
- Referral processing all types; insurance and private reports
- Actioning and clearing task groups
- Monitoring and ordering stock as required
- Liaising with IT when needed
- Make appointments/text/coordinate from chronic disease lists
- Booking remote appointments
About us: This is an excellent opportunity for an organized and detail‐oriented individual to join our team. We offer a supportive work environment, and opportunities for growth within the surgery. The surgery has good transport links nearby. Restricted free parking on main street.
Person Specification:
- SystmOne trained
- Strong organizational skills with the ability to multitask effectively
- Professional appearance and demeanor
- Ability to maintain confidentiality of sensitive information
- Experience Essential - Minimum 1 year experience of working in a GP practice
- Experience of using SystmOne or Emis Web
- Basic IT skills: MS Office, MS Excel, MS Teams, One Drive
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Senior admin in London employer: Boileau Road Surgery
Contact Detail:
Boileau Road Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior admin in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the NHS or GP services. Let them know you're on the lookout for a Senior Admin role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your SystmOne knowledge and be ready to discuss how you can handle busy environments. Practice common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show off your communication skills! Whether it's a phone call or face-to-face chat, make sure you come across as friendly and professional. Remember, first impressions count!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out!
We think you need these skills to ace Senior admin in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in NHS GP services and your familiarity with SystmOne. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Senior Admin position. Share specific examples of your organisational skills and how you’ve successfully multitasked in busy environments.
Show Off Your Communication Skills: Since you'll be dealing with patients and outside agencies, it’s crucial to demonstrate your communication prowess. Whether it’s in your CV or cover letter, highlight instances where you’ve effectively communicated in a professional setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Boileau Road Surgery
✨Know Your SystmOne Inside Out
Since the role requires experience with SystmOne, make sure you brush up on its features and functionalities. Familiarise yourself with common tasks like processing appointments and managing patient records, so you can confidently discuss your experience during the interview.
✨Show Off Your Communication Skills
You'll be dealing with patients and outside agencies, so practice articulating your thoughts clearly. Consider role-playing common scenarios you might encounter, such as handling a difficult patient or coordinating with healthcare professionals, to demonstrate your communication prowess.
✨Demonstrate Your Organisational Skills
This position demands strong organisational abilities. Prepare examples of how you've successfully managed multiple tasks in a busy environment. Think about times when you had to prioritise urgent requests or maintain an orderly workspace, and be ready to share these stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if the practice is the right fit for you.
