At a Glance
- Tasks: Support the Store Manager in leading the team and ensuring excellent customer service.
- Company: Join BOGGI Milano, a stylish Italian brand blending tradition with modern flair.
- Benefits: Continuous training, professional growth, and a dynamic work environment.
- Other info: Opportunity to represent an international brand known for quality and style.
- Why this job: Be part of a passionate team and develop your career in fashion retail.
- Qualifications: Experience in fashion retail and a love for teamwork and customer relationships.
The predicted salary is between 24750 - 30250 £ per year.
Who we are
BOGGI Milano is an Italian brand that blends sartorial tradition with contemporary spirit.
We believe in the value of people and the strength of teamwork: each boutique is a place where elegance, passion, and service come together to create an excellent customer experience.
Role
Vice Store Manager , you will be the Store Manager’s right-hand person and a daily point of reference for the team.
You will support the proper functioning of the store, assisting your manager in the supervision of sales, team management, and customer experience.
Your contribution will be essential to achieving business results, service excellence, and team development— with the aim of becoming a future Store Manager yourself.
Responsibilities
- Support the Store Manager in leading and motivating the team to achieve sales goals.
- Ensure premium customer service aligned with brand values.
- Monitor KPIs and propose concrete actions to improve performance.
- Supervise operational and stockroom activities, ensuring efficiency and impeccable store image.
- Take part in training and developing Sales Assistants, fostering a positive and collaborative atmosphere.
- Be a role model in style, behavior, and customer attention.
Who we are looking for
- You have experience in fashion retail or premium retail.
- You enjoy supporting and guiding people and facing challenges with energy and vision.
- You are precise, reliable, and results-oriented.
- You love fashion, customer relationships, and teamwork.
What we offer
Working at
BOGGI Milano gives you access to continuous training in sales, leadership, and product, within an elegant, dynamic, and merit-based environment where you can grow professionally.
We offer unique opportunities to represent an international brand recognized for Italian quality and style.
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Vice Store Manager - London Canary Wharf employer: Boggi
Boggi Milano is an exceptional employer that values its employees by fostering a dynamic and inclusive work culture in the heart of Birmingham. With a focus on personal development, we offer comprehensive training and growth opportunities, ensuring our team members thrive in their roles while enjoying the perks of working in a luxury retail environment. Join us to be part of a brand that not only prioritises customer satisfaction but also invests in the well-being and success of its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Vice Store Manager - London Canary Wharf
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Boggi, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Boggi!
We think you need these skills to ace Vice Store Manager - London Canary Wharf
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Boggi, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Boggi and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Boggi that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Boggi
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
