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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join Swarovski, a global leader in luxury crystals and jewellery since 1895.
- Benefits: Enjoy discounts on products, employee assistance, volunteering leave, and development programs.
- Why this job: Be part of an iconic brand that values diversity, creativity, and sustainability.
- Qualifications: 3+ years in retail management, preferably in luxury or fashion, with strong leadership skills.
- Other info: Swarovski promotes a culture of inclusion and celebrates individuality.
The predicted salary is between 30000 - 42000 £ per year.
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About The Job
- You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience.
- Build a loyal portfolio of existing and new customers.
- Recruit, lead and grow a team with a growth mindset, passion and enthusiasm.
- Exceed personal and team service and sales targets.
- Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success.
About You
- You are an experienced Store Manager, and you have:
- Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
- Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trust relationships with customers, teams and stakeholders.
- English skills.
What We Offer
- You can expect a range of benefits, including:
- Swarovski products discounts.
- Employee Assistance Program.
- Volunteering leave.
- Learning and development programs.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Liverpool
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding their commitment to quality and sustainability will help you connect with the company's mission during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in a retail environment. Highlight any specific achievements that demonstrate your ability to exceed sales targets and enhance customer experiences.
✨Tip Number 3
Network with current or former employees of Swarovski, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your experience in luxury retail and how it aligns with Swarovski's brand. Be ready to share your thoughts on current trends in fashion and jewellery, as this shows your passion for the industry.
We think you need these skills to ace Store Manager - Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in luxury or fashion environments. Emphasise your leadership skills and any achievements that demonstrate your ability to exceed sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of its values. Mention specific experiences that align with the job description, such as building customer relationships or leading a diverse team.
Showcase Your Digital Proficiency: Since digital proficiency is mentioned in the job description, include examples of how you've used technology in previous roles to enhance customer experience or improve team performance.
Highlight Cultural Fit: Swarovski values diversity and inclusion, so make sure to express your commitment to these principles. Share experiences where you’ve successfully worked in multicultural teams or contributed to an inclusive workplace.
How to prepare for a job interview at BoF Careers
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swarovski and its products during the interview. Share personal experiences with the brand or how you connect with its values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Highlight Leadership Experience
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership roles, focusing on how you've motivated and developed your team members. Use specific examples to illustrate your coaching skills and ability to foster a growth mindset.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations or enhancing customer experiences. Prepare examples that showcase your problem-solving skills and commitment to delivering exceptional service, as this is crucial for the role.
✨Demonstrate Digital Proficiency
Since digital skills are important for this position, be ready to discuss your experience with retail technology and online sales platforms. Highlight any relevant tools you've used to improve sales or customer engagement, showing that you're up-to-date with industry trends.
