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For Companies At a Glance
- Tasks: Build strong client relationships and provide exceptional service in a luxury retail environment.
- Company: TOTEME, a stylish fashion house with a focus on modern design and sustainability.
- Benefits: Join a dynamic team, enjoy a flexible schedule, and be part of exciting projects.
- Why this job: Be a brand ambassador and make a real impact in the world of fashion.
- Qualifications: Experience in high-end service, strong understanding of fashion, and fluent in English and French.
- Other info: Opportunities for growth in a collaborative and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
About TOTEME
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories and jewelry.
The Role
TOTEME is looking for a Sales Advisor to join our store in London. In this role you will act as a brand ambassador, providing excellent service and building long-term relationships with our customers and driving business in all aspects, from sales to brand building. You will report to the Store Manager.
Responsibilities
- Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.
- Work both independently and collaboratively to support daily operations and achieve sales targets.
- Engage in merchandising and styling to maintain a visually compelling store environment.
- Plan and execute daily store operations.
- Work towards company standards and goals.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Your profile
- Previous experience in high‑end service with a strong lifestyle brand.
- Proven success in delivering outstanding customer service, clienteling, and exceeding sales goals.
- Strong understanding of fashion, styling, and brand storytelling.
- Fluent in English and French (both written and spoken); additional languages are a plus.
About You
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Driven and results‑oriented with a proactive and positive mindset.
- Highly organized and structured with an eye for detail.
- Available to work a flexible schedule, including evenings and weekends.
This is a full‑time position based at one of TOTEME’s stores in London, starting as soon as possible. TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
Sales Advisor employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with TOTEME's collections, values, and style. This way, when you walk into that interview, you can chat confidently about how you can embody their culture and connect with customers.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at TOTEME. Plus, it shows your genuine interest in the brand!
✨Tip Number 3
Practice your sales pitch! Think of scenarios where you can showcase your customer service skills. Role-play with a friend or in front of the mirror. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the TOTEME family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share your experiences and how they connect with TOTEME's values. We want to see that you understand the brand and are excited about being a part of it.
Highlight Your Customer Service Skills: As a Sales Advisor, you'll be all about building relationships with customers. Make sure to include examples of how you've delivered outstanding service in the past. We love seeing real-life stories that demonstrate your ability to engage and connect with clients.
Be Authentic and Personal: Don't be afraid to let your personality come through in your application! We appreciate authenticity, so share what makes you unique and how you embody the culture and values of TOTEME. This is your chance to stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our official channels!
How to prepare for a job interview at BoF Careers
✨Know Your Brand
Before the interview, dive deep into TOTEME's brand story and values. Understand their aesthetic and how they position themselves in the fashion industry. This will help you articulate why you're a great fit and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Highlight situations where you built strong client relationships or exceeded sales targets. This will demonstrate your ability to embody the role of a brand ambassador.
✨Dress the Part
Since this is a fashion house, your appearance matters! Choose an outfit that reflects TOTEME's style while also showcasing your personal flair. This not only shows your understanding of fashion but also your commitment to the brand's image.
✨Ask Thoughtful Questions
Prepare insightful questions about TOTEME’s sustainability strategies or future collections. This shows your curiosity and engagement with the brand's mission, making you stand out as a candidate who is genuinely interested in contributing to their goals.