Retail Consultant | Aesop St James Quarter, Edinburgh | Part Time Join to apply for the Retail Consultant | Aesop St James Quarter, Edinburgh | Part Time role at BoF Careers Retail Consultant | Aesop St James Quarter, Edinburgh | Part Time 2 weeks ago Be among the first 25 applicants Join to apply for the Retail Consultant | Aesop St James Quarter, Edinburgh | Part Time role at BoF Careers For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Role purpose As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success. What We Are Looking For Experience operating within a customer service role or environment Effective selling skills and the ability to drive commercial outcomes History of successfully participating in and contributing to a team Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Strong communication and problem-solving skills Working knowledge of skin care and skin care industry (advantageous) Knowledge of hair care, body care, fragrance and home categories (advantageous) This position is Part Time, 24 - 32 hours per week and operates an on-site working pattern. What’s On Offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Up to 50% product discount and bi-annual complimentary product allocation Cycle to work scheme Summer wellness leave options and paid volunteering allowance for all employees In-house Product and Core skills training Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance Suite of options to aid development, including complimentary access to LinkedIn Learning Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app Matched Gifting Policy - where every £ raised by employee for any registered charity will be matched by the Aesop Foundation Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey. Seniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Sales and Business Development Industries Advertising Services Referrals increase your chances of interviewing at BoF Careers by 2x Sign in to set job alerts for “Retail Consultant” roles. 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BoF Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Consultant | Aesop St James Quarter, Edinburgh | Part Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including BoF Careers, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like BoF Careers that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at BoF Careers will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about BoF Careers and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at BoF Careers
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at BoF Careers, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at BoF Careers!
