At a Glance
- Tasks: Support digital merchandising strategy and improve product availability through data analysis.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a strong brand reputation.
- Benefits: Full-time role with opportunities for growth in a dynamic and inclusive environment.
- Why this job: Make an impact in digital merchandising while working with a renowned brand.
- Qualifications: Experience in merchandising or planning, strong analytical skills, and effective communication.
- Other info: Collaborative culture with a focus on community and belonging.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion and fairness for all.
Position Overview
The Digital Merchandising Operations Manager supports the digital assortment strategy by consolidating insight, improving availability visibility, and ensuring digital demand is consistently reflected across the buy cycle. The position provides the insight base that shapes buying decisions, supports availability improvements, highlights customer demand signals, and surfaces risks early. The role works closely with Buying, Planning, Inventory, Site Operations, and Digital Trading to influence decisions that improve NPS, reduce zero sellers, and elevate assortment relevance.
Essential Duties & Responsibilities
- Consolidate customer behaviour insights (search, navigation, Notify Me) and product performance for Lauren and Kids.
- Share clear recommendations during post‑adoption reviews, pre‑season alignment, and strategic summits.
- Identify gaps, duplication, and opportunity categories using data‑led analysis.
- Support option count and depth alignment across divisions.
- Monitor availability, depth, and size fragmentation.
- Highlight under‑performing SKUs and support removal decisions to improve customer experience.
- Flag early risks and opportunity categories during weekly trade reviews.
- Act as the consistent digital representative for Buying and Planning teams.
- Maintain strong working relationships with Allocation, Inventory, Digital Trading, and Site Ops.
- Support senior meetings by delivering clear, concise insight summaries.
- Own weekly and monthly insight packs, covering availability, zero sellers, size performance, and navigation trends.
- Manage data cleansing, summary creation, and consolidation for divisional reviews.
- Translate findings into practical takeaways for Buying and Merchandising.
- Apply the shared Merch Ops operating model consistently.
- Support cross‑brand alignment and help maintain documentation, frameworks, and process standards.
- Escalate emerging risks to the Senior Manager when needed.
Experience, Skills & Knowledge Required
Experience
- Experience in merchandising, planning, allocation, or digital trading.
- Experience working with buying or planning teams in a retailer or brand environment.
- Strong analytical capability and confidence working with performance metrics.
- Experience participating in seasonal planning forums or trading meetings.
- Understanding of basic OTB, option planning, and product lifecycle principles.
Skills
- Strong communicator with the ability to work cross‑functionally.
- Comfortable using data to support recommendations.
- Highly organised with strong attention to detail.
- Able to manage multiple deadlines and maintain accuracy in fast‑paced environments.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Management and Manufacturing
Industries: Advertising Services
Ralph Lauren Digital Merchandising Operations Manager , EMEA & LATAM employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ralph Lauren Digital Merchandising Operations Manager , EMEA & LATAM
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Ralph Lauren. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff. Research Ralph Lauren’s digital strategies and think about how your skills can fit into their vision. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your experience, the better you'll come across.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Ralph Lauren Digital Merchandising Operations Manager , EMEA & LATAM
Some tips for your application 🫡
Show Your Passion for Digital Merchandising: When writing your application, let your enthusiasm for digital merchandising shine through. Share specific examples of how you've engaged with digital strategies in the past and how they align with Ralph Lauren's vision.
Be Data-Driven: Since this role involves a lot of data analysis, make sure to highlight your analytical skills. Use numbers and metrics from your previous experiences to demonstrate how you've made data-led decisions that improved outcomes.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. Show us how your experience directly relates to the role of Digital Merchandising Operations Manager.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at BoF Careers
✨Know Your Numbers
Make sure you brush up on your analytical skills before the interview. Be ready to discuss key performance metrics and how they relate to digital merchandising. Having specific examples of how you've used data to drive decisions will show that you're not just a numbers person, but someone who can translate insights into actionable strategies.
✨Understand the Brand
Dive deep into Ralph Lauren's brand identity and product categories. Familiarise yourself with their latest collections and any recent marketing campaigns. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its digital merchandising strategy.
✨Prepare for Cross-Functional Questions
Since this role involves working closely with various teams, be prepared to discuss how you've collaborated with others in the past. Think of examples where you’ve influenced decisions or improved processes through teamwork. Highlighting your communication skills will be key!
✨Showcase Your Organisational Skills
Given the fast-paced nature of the role, it's crucial to demonstrate your ability to manage multiple tasks effectively. Prepare to share examples of how you've prioritised work and maintained accuracy under pressure. This will reassure them that you can handle the demands of the position.