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For Companies At a Glance
- Tasks: Support digital merchandising strategy and analyse customer insights to enhance product availability.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich heritage.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team influencing buying decisions and enhancing customer experiences.
- Qualifications: Experience in merchandising or planning, strong analytical skills, and excellent communication.
- Other info: Fast-paced environment with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
The Digital Merchandising Operations Manager supports the digital assortment strategy by consolidating insight, improving availability visibility, and ensuring digital demand is consistently reflected across the buy cycle. The position provides the insight base that shapes buying decisions, supports availability improvements, highlights customer demand signals, and surfaces risks early. The role works closely with Buying, Planning, Inventory, Site Operations, and Digital Trading to influence decisions that improve NPS, reduce zero sellers, and elevate assortment relevance.
Essential Duties & Responsibilities
- Consolidate customer behaviour insights (search, navigation, Notify Me) and product performance for Lauren and Kids.
- Share clear recommendations during post‑adoption reviews, pre‑season alignment, and strategic summits.
- Identify gaps, duplication, and opportunity categories using data‑led analysis.
- Support option count and depth alignment across divisions.
- Monitor availability, depth, and size fragmentation.
- Highlight under‑performing SKUs and support removal decisions to improve customer experience.
- Flag early risks and opportunity categories during weekly trade reviews.
- Act as the consistent digital representative for Buying and Planning teams.
- Maintain strong working relationships with Allocation, Inventory, Digital Trading, and Site Ops.
- Support senior meetings by delivering clear, concise insight summaries.
- Own weekly and monthly insight packs, covering availability, zero sellers, size performance, and navigation trends.
- Manage data cleansing, summary creation, and consolidation for divisional reviews.
- Translate findings into practical takeaways for Buying and Merchandising.
- Apply the shared Merch Ops operating model consistently.
- Support cross‑brand alignment and help maintain documentation, frameworks, and process standards.
- Escalate emerging risks to the Senior Manager when needed.
Experience, Skills & Knowledge Required
Experience
- Experience in merchandising, planning, allocation, or digital trading.
- Experience working with buying or planning teams in a retailer or brand environment.
- Strong analytical capability and confidence working with performance metrics.
- Experience participating in seasonal planning forums or trading meetings.
- Understanding of basic OTB, option planning, and product lifecycle principles.
Skills
- Strong communicator with the ability to work cross‑functionally.
- Comfortable using data to support recommendations.
- Highly organised with strong attention to detail.
- Able to manage multiple deadlines and maintain accuracy in fast‑paced environments.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Management and Manufacturing
Industries: Advertising Services
Ralph Lauren Digital Merchandising Operations Manager employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ralph Lauren Digital Merchandising Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Ralph Lauren. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research Ralph Lauren’s digital strategies and think about how your skills can contribute. Show them you’re not just another candidate, but someone who gets their vision.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. The more comfortable you are, the better you’ll come across when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Ralph Lauren Digital Merchandising Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Digital Merchandising Operations Manager role. Highlight any relevant experience in merchandising, planning, or digital trading to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about Ralph Lauren and how your background makes you a perfect fit for the team. Be genuine and let your personality come through.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to mention any experience you have with performance metrics or data-led decision making. We love candidates who can back up their recommendations with solid insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at BoF Careers
✨Know Your Numbers
Make sure you brush up on key performance metrics related to digital merchandising. Be ready to discuss how you've used data in past roles to influence buying decisions or improve product availability. This will show that you understand the analytical side of the role.
✨Showcase Your Cross-Functional Skills
Since this role involves working closely with various teams, prepare examples of how you've successfully collaborated with others in previous positions. Highlight your communication skills and how you’ve navigated different perspectives to achieve a common goal.
✨Understand the Brand
Familiarise yourself with Ralph Lauren’s brand identity and product categories. Be prepared to discuss how you can contribute to maintaining their distinctive image through effective digital merchandising strategies. This shows your genuine interest in the company.
✨Prepare Insight Summaries
Think about how you would present insights from data analysis in a clear and concise manner. Practice summarising complex information into actionable takeaways, as this is a crucial part of the role. Being able to communicate insights effectively will set you apart.
