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For Companies At a Glance
- Tasks: Drive membership growth through high-volume outbound calls and client engagement.
- Company: Join Arlettie, a leader in unique luxury sales across Europe.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of an exciting team transforming the luxury shopping experience.
- Qualifications: Confident communicator with a passion for sales and client relationships.
- Other info: Great chance to develop skills in a fast-paced, results-driven atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Company
By creating exceptional events, Arlettie has become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, Milan, and New York. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We’ve expanded our showroom network with the launch of an e‑shop, making the joy of shopping accessible to even more people. With over 500,000 clients in our database, Arlettie offers a calendar of exclusive sales, providing our community with a truly unique shopping experience.
Role Summary
The Membership Developer is a phone‑led role responsible for driving membership growth through high‑volume outbound calling. This role is suited to a confident, self‑motivated individual who thrives in a results‑driven environment, is comfortable working autonomously, and enjoys delivering commercial targets.
Key Responsibilities
- Phoning & Membership Conversion
- Conduct high‑volume outbound daily calls to new and existing clients to convert memberships, renewals, and upgrades.
- Take full ownership of day‑to‑day prospection and phoning performance, ensuring consistent follow‑up, strong conversion rates, and high‑quality client engagement.
- Confidently promote all membership tiers (Member & VIP), identifying upgrade opportunities and closing sales over the phone.
- During larger membership campaigns, lead and coordinate phoning activity, aligning supporting team members on scripts, targets, and best practice.
- Maintain accurate call records and feedback to support campaign optimisation and reporting.
- Membership Development & Growth
- Grow the membership base by converting new and existing clients across all sales channels, with phone as the primary conversion channel, supported by on‑site and online touchpoints.
- Support membership loyalty, renewal, and re‑engagement initiatives.
- Work closely with the showroom team to meet and exceed individual and team membership targets.
- Showroom Experience & Operations
- Promote Membership and VIP benefits on‑site during strategic sales, supporting conversion and upgrade initiatives.
- Support the training of other team members in collaboration with management.
- Work closely with the Showroom Team to optimise membership promotion in the showroom.
Membership Developer employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Developer
✨Tip Number 1
Get comfortable with the phone! Since this role is all about high-volume outbound calling, practice your pitch and get used to chatting with potential members. The more you engage, the better you'll get at converting those calls into memberships.
✨Tip Number 2
Know your stuff! Familiarise yourself with all membership tiers and benefits so you can confidently promote them during your calls. This will help you identify upgrade opportunities and close sales more effectively.
✨Tip Number 3
Follow up like a pro! Consistent follow-up is key to maintaining strong conversion rates. Keep track of your calls and make sure to reach out to clients who showed interest but didn’t sign up right away.
✨Tip Number 4
Teamwork makes the dream work! Collaborate with the showroom team to optimise membership promotions during strategic sales. Sharing insights and strategies can help everyone hit their targets and grow the membership base together.
We think you need these skills to ace Membership Developer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about becoming a Membership Developer and how you can contribute to our unique shopping experience.
Tailor Your CV: Make sure your CV is tailored to the Membership Developer role. Highlight any relevant experience in sales or customer engagement, and don’t forget to mention your phone skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Share specific examples of how you've driven membership growth or achieved targets in previous roles. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BoF Careers
✨Know Your Numbers
Before the interview, brush up on your sales metrics and conversion rates. Be ready to discuss how you've successfully driven membership growth in previous roles. This shows you understand the importance of results in a phone-led position.
✨Master the Art of Conversation
Practice your phone skills! Conduct mock calls with friends or family to refine your pitch. Focus on being confident and engaging, as you'll need to promote membership tiers effectively over the phone.
✨Show Enthusiasm for the Brand
Research Arlettie and its unique offerings. Be prepared to discuss why you’re excited about their events and how you can contribute to their mission of providing exceptional shopping experiences. Passion goes a long way!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their membership strategies or how they measure success in this role. It shows you're genuinely interested and engaged in the conversation.
