At a Glance
- Tasks: Create engaging onboarding and training programs for new digital team members.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work culture.
- Other info: Dynamic role with opportunities for creativity and collaboration across teams.
- Why this job: Make a real impact on employee development and engagement in a renowned brand.
- Qualifications: Strong communication skills and ability to manage multiple projects effectively.
The predicted salary is between 27000 - 33000 £ per year.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The role encompasses 3 areas:
- Onboarding and Training Digital and Value Center Teams: Creating and implementing a structured onboarding process for all new starters in RL digital and Value Centres advisors virtually in South Africa and Romania.
- Training Projects: Implementing and managing ad hoc training initiatives to support development of our digital team. Project manage employee engagement driven initiatives to support employee development, experience and knowledge Enneagram, Guest speakers, Refreshers, Agency Training.
- Employee Engagement and Development: Voice Of Employee, supporting the capture and analysis of our Employee Voice. Listen to, acknowledge and understand what our Digital and Value Centre employees voice is and how we use this to improve their development and our business processes.
Essential Duties & Responsibilities
- Structured Onboarding: Enhance the onboarding process for new hires through the implementation of a structured and engaging program, ensuring a smooth transition into the organisation.
- Unified Training Content: Ensure consistency in training content delivery across all centres to maintain a high standard of training quality.
- Feedback Integration: Consolidate feedback from digital team and both centres to inform and shape future training structures and schedules, fostering continuous improvement.
- Content Creation: Collaborate in the creation of comprehensive training content and materials for all teams within the Customer Value Centre (CVC).
- Talent Identification and Tracking: Develop a system for identifying emerging talents and tracking the performance of individuals within the agent population.
- Voice of the Employee Sessions: Conduct regular Voice of the Employee sessions to gather valuable feedback and insights, contributing to the enhancement of training programs.
- Confident Delivery: Maintain a confident and engaging delivery of new training content on a day-to-day basis.
- Material Organization: Regularly review, maintain, and organize training materials to ensure accessibility and relevance.
- Trend Analysis: Utilise Voice of the Customer (VOC), feedback, observations, and other data sources to identify trends and opportunities in training, providing insights for continuous improvement.
- Brand Representation: Act as a representative of the brand, inspiring and motivating employees by sharing passion and enthusiasm for the company.
Experience, Skills & Knowledge
- Working with pace and urgency: Understand the need to and can demonstrate multi-tasking multiple projects workloads and committing to timelines with urgency and efficiency.
- Strong Communication skills: Communicate with purpose and efficiency, always with the end goal in mind and delivering a clear and concise vision/plan through communication style.
- End to end task management: Manage the entire task/project journey, from start to finish. Adapting and pivoting when challenges occur.
- Learning Needs Analysis: Demonstrate the ability to conduct Learning Needs Analysis and recommend appropriate solutions, challenging existing processes when necessary.
- Problem-Solving Skills: Apply strong problem-solving skills, including creative and innovative thinking, to address challenges.
- Stakeholder Reporting: Demonstrate experience in daily reporting to various stakeholders, ensuring transparency and accountability.
- Interdepartmental Collaboration: Exhibit expertise in presenting and collaborating with different departments, contributing to the development of strategies that meet multiple specifications.
- Adaptability to Change: Leverage experience in working and leading in a changing environment, showcasing adaptability and resilience.
Ralph Lauren Digital Training Assistant in London employer: BoF Careers
Burberry is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to diversity and inclusion, making it a rewarding place to advance your career in data architecture and analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Ralph Lauren Digital Training Assistant in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like BoF Careers looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
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✨Apply Directly Via Company Websites
When you come across roles like Ralph Lauren Digital Training Assistant at BoF Careers, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Ralph Lauren Digital Training Assistant in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at BoF Careers, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of BoF Careers and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at BoF Careers
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that BoF Careers might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at BoF Careers.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
