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For Companies At a Glance
- Tasks: Manage store operations, lead the stockroom team, and enhance client experience.
- Company: Join Burberry, a creative luxury brand committed to sustainability and community.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team shaping the future of luxury retail.
- Qualifications: 1-2 years management experience and strong organisational skills required.
- Other info: Embrace technology and drive innovation in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values‐driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently managing all aspects of the store's back of house. You will ensure that excellent service is provided to the store staff and effective communication is maintained with departments and external providers to the store.
Responsibilities
- To support the Store Manager with all procedures put in place to streamline and safeguard the store.
- To ensure that the store operates in accordance with store and company administration systems and procedures and to minimise losses including Omnichannel and stock pull back.
- To effectively use space and stock in the back of house to maximise productivity and minimise stock loss and management of the team and resources.
- To lead the stockroom team, including talent acquisition, developing and nurturing the back of house team to influence and drive store standards, productivity and the client experience.
- To manage aftersales process (alterations, repairs, personalisation), including co‐ordination with on‐site tailors/external vendors to elevate the client experience.
- To manage the FOH replenishment of all stock and non‐stock articles to support the client experience including packaging, props and refreshments.
- To work closely with Retail Standards and Operations team regarding store issues such as deliveries, dispatches, uniforms, facilities & maintenance, procedures and Health and Safety.
- To support the Store Manager to manage the Asset and Profit Protection team to effectively reduce shrinkage.
- To support the store manager with all aspects of inventory control and any stock related collaboration with marketing, client engagement, merchandising, visual merchandising, facilities or any other such department.
- To maintain the highest standard with regards to cleaning, maintenance and Health and Safety including leading any locally required legislation.
- To manage the cash office / administrator to ensure all cash and payment procedures are followed.
Personal Profile
- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills both verbal and in writing.
- Ability to work in a busy team environment.
- Flexible and adaptable to the needs of the business.
- 1‐2 years management experience.
- Previous administration experience and cash handling experience.
- Previous experience with SAP desirable.
- Excellent understanding of all programs on Microsoft Office.
- Passion for technology and proven ability to embrace new technology.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Burberry Assistant Store Operations Manager in London employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burberry Assistant Store Operations Manager in London
✨Tip Number 1
Get to know the brand inside out! Research Burberry's history, values, and current initiatives. This will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former Burberry employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially around team management and inventory control. Use the STAR method to structure your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Burberry family.
We think you need these skills to ace Burberry Assistant Store Operations Manager in London
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Burberry shine through! Share why you love the brand and how it aligns with your values. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Be Organised and Detail-Oriented: Given the role's focus on organisation and attention to detail, make sure your application reflects these qualities. Use clear headings, bullet points, and concise language to make it easy for us to see your skills and experience at a glance.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight relevant experiences that match the job description. We appreciate when candidates show they’ve done their homework and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at BoF Careers
✨Know Your Brand
Before the interview, dive deep into Burberry's history, values, and current initiatives. Understanding their commitment to creativity and sustainability will help you align your answers with their core beliefs, showing that you're not just a candidate but a passionate advocate for the brand.
✨Showcase Your Organisational Skills
Given the role's focus on managing back-of-house operations, prepare examples that highlight your organisational skills. Think of specific situations where you improved efficiency or solved problems in a busy environment, as this will demonstrate your capability to handle the responsibilities of the position.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, consider rehearsing common interview questions with a friend or in front of a mirror. This will help you convey your ideas effectively and show that you can maintain strong communication with both staff and external partners.
✨Embrace Technology
With a passion for technology being essential, be ready to discuss your experience with tools like SAP and Microsoft Office. Share specific examples of how you've used technology to streamline processes or improve team productivity, which will illustrate your adaptability and readiness to embrace new systems at Burberry.
