At a Glance
- Tasks: Manage cashier operations and lead a team during exclusive luxury sales events.
- Company: Join the Arlettie team, working with iconic luxury brands globally.
- Benefits: Competitive salary and opportunities to travel worldwide.
- Other info: Dynamic role with a chance to work in various countries.
- Why this job: Be part of exciting sales events and enhance your leadership skills.
- Qualifications: 2+ years in retail, strong leadership, and customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not traveling, you may be asked to support sales activities at your local showroom.
The Assistant Cashier Manager supports the Cashier Manager in overseeing the cashiering operations of the sales. This role involves supervising a team, ensuring accurate and efficient processing of customer transactions, maintaining cash registers, and providing excellent customer service in a challenging and fast‑paced environment.
Responsibilities- Till Management
- Managing the tills, customer queries and security at the cash desk
- Controlling cash handling procedures, investigating and resolving discrepancies on the tills
- Team Management
- Assist in managing and supervising the cashier team
- Train the team to make sure they follow and apply specific processes requested by the individual brands we work with
- Customer Service
- Address and resolve customer inquiries and complaints
- Ensure a positive shopping experience for customers
- Handle customer transactions in a friendly and efficient manner
- Administration
- Assist with uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager
- Report all client feedback to the management team to ensure each sale achieves all relevant targets
- Monitor and maintain checkout areas to ensure they are clean and well‑organized
- Implement and enforce store policies and procedures
- Assist in inventory management and ordering of supplies for the cashiering area
- Minimum of 2 years of experience in a cashier or retail role in a retail flagship store or a store with high volumes (e.g., Zara, H&M, TK Maxx)
- Previous supervisory experience is a plus
- Reliability, professionalism and strong commercial acumen
- Excellent organisational, communication and customer service skills
- Previous experience of successfully leading a team
- Entrepreneurial spirit
- Strong numerical skills and attention to detail
- Good knowledge of Microsoft Office
- Good spoken and written English
- Full‑time role
- Opportunity to work in different countries all around the world
- Competitive salary
Assistant Tills Manager in London employer: BoF Careers
At Arlettie, we pride ourselves on being an exceptional employer, offering our team members the chance to engage in exclusive global sales events for a prestigious luxury brand. Our vibrant work culture fosters collaboration and growth, with opportunities for professional development and travel, ensuring that every employee can thrive in a dynamic environment while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Tills Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your experience managing teams and handling customer service. We want to see that passion for retail!
✨Tip Number 3
Prepare for interviews by researching the brand and its values. Understand their approach to customer service and how they manage sales. This will help you tailor your answers and show that you're a perfect fit for the Assistant Tills Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Assistant Tills Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous cashier or retail roles, especially if you've worked in high-volume environments like flagship stores.
Show Off Your Team Skills:Since this role involves supervising a team, don’t forget to mention any leadership experience you have. We want to see how you've successfully led a team in the past and how you can bring that to our Arlettie team.
Customer Service is Key:Emphasise your customer service skills in your application. Share examples of how you've handled customer inquiries or complaints effectively, as providing a positive shopping experience is crucial for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our global team!
How to prepare for a job interview at BoF Careers
✨Know the Brand Inside Out
Before your interview, make sure you research the luxury brand you'll be working with. Understand their values, products, and customer service standards. This will not only impress your interviewers but also help you align your answers with what they’re looking for.
✨Showcase Your Team Management Skills
Since the role involves supervising a team, be ready to discuss your previous experiences in managing or training staff. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved processes. This will demonstrate your leadership capabilities.
✨Demonstrate Your Customer Service Expertise
Customer service is key in this role, so think of scenarios where you’ve gone above and beyond for a customer. Be prepared to share these stories during the interview, highlighting your problem-solving skills and ability to maintain a positive shopping experience.
✨Be Ready for Numerical Questions
Given the focus on cash handling and till management, brush up on your numerical skills. You might be asked to solve basic math problems or discuss how you would handle discrepancies. Practising these types of questions can help you feel more confident during the interview.
