At a Glance
- Tasks: Supervise cashier operations and lead a dynamic team in a fast-paced retail environment.
- Company: Join Arlettie, a leader in luxury private sales with a passion for fashion.
- Benefits: Competitive pay, team training, and opportunities for growth in a vibrant setting.
- Other info: Perfect for those who thrive under pressure and love the world of luxury fashion.
- Why this job: Be part of an exciting team that delivers exceptional customer experiences every day.
- Qualifications: 2+ years in retail, strong leadership skills, and a knack for customer service.
The predicted salary is between 25000 - 30000 £ per year.
About Us
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 20 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.
Job Description
The Assistant Cashier Manager supports the Cashier Manager in overseeing the cashiering operations of the store. This role involves supervising a team of 7 people, ensuring accurate and efficient processing of customer transactions, maintaining cash registers, and providing excellent customer service, in a challenging and fast paced environment.
- Till Management
- Managing the tills, customer queries and security at the cash desk.
- Controlling cash handling procedures, investigating and resolving discrepancies on the tills.
- You will manage cash in hand.
- Team Management
- Assist in managing and supervising the cashier team.
- Train new cashiers and provide ongoing coaching to ensure high performance.
- You will also train the team to make sure they follow and apply specific processes requested by the individual brands we work with.
- You will lead and motivate the team by organising weekly team meetings in which you will share weekly processes to follow as well as communication daily sales targets.
- Customer Service
- Address and resolve customer inquiries and complaints.
- Ensure a positive shopping experience for customers.
- Handle customer transactions in a friendly and efficient manner.
- Administration
- Responsible for uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager.
- Liaising with account managers for all commercial activities (bundles, specific discount etc..) and sales results.
- Responsible for reporting all client feedback to the management team to ensure each sale achieves all relevant targets.
- Monitor and maintain checkout areas to ensure they are clean and well-organized.
- Implement and enforce store policies and procedures.
- Assist in inventory management and ordering of supplies for the cashiering area.
Qualifications, Skills And Experience
- Minimum of 2 years of experience in a cashier or retail role in a retail flagship store or a store with high volumes (ie: Zara, H&M, Tk Maxx).
- Previous supervisory experience is a plus.
- Reliability, professionalism and strong commercial acumen.
- Excellent organisational, communication and customer service skills.
- Previous experience of successfully leading a team.
- Ability to work in a high-pressure and fast-paced environment.
- Entrepreneurial spirit.
- Strong numerical skills and attention to detail.
- Good knowledge of Microsoft Office.
- Good spoken and written English.
Arlettie - Tills Assistant Manager (cover) in London employer: BoF Careers
Arlettie is an exceptional employer that offers a vibrant work culture where luxury retail meets dynamic team leadership. With a focus on employee growth, you will have the opportunity to develop your skills in a fast-paced environment while being part of a supportive team that values excellence in customer service. Located in the heart of London, Arlettie provides unique access to the world of high-end fashion, making it an inspiring place to work for those passionate about luxury and retail.
StudySmarter Expert Advice🤫
We think this is how you could land Arlettie - Tills Assistant Manager (cover) in London
✨Tip Number 1
Get to know the company! Research Arlettie and its values. When you walk into that interview, show us you understand what we do and why it matters. It’ll make you stand out as someone who genuinely cares about being part of our team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a top-notch experience, think of examples from your past where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your leadership chops! If you’ve supervised a team before, be ready to share how you motivated them and tackled challenges. We’re looking for someone who can inspire others, so let us see that side of you.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds. Plus, it’s just good manners!
We think you need these skills to ace Arlettie - Tills Assistant Manager (cover) in London
Some tips for your application 🫡
Show Your Passion for Luxury:When you're writing your application, let your love for luxury and fashion shine through. We want to see that you understand the essence of what Arlettie stands for and how you can contribute to our mission of making luxury accessible.
Highlight Your Team Management Skills:Since this role involves supervising a team, make sure to showcase any previous experience you have in leading or training others. We’re looking for someone who can motivate and guide a team, so share specific examples of how you've done this in the past.
Be Detail-Oriented:Attention to detail is key in this role, especially when it comes to cash handling and customer transactions. In your application, mention any experiences where your meticulous nature helped avoid discrepancies or improved processes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BoF Careers
✨Know Your Numbers
As an Assistant Cashier Manager, you'll need to demonstrate strong numerical skills. Brush up on basic maths and be ready to discuss how you've handled cash discrepancies in the past. This shows you can manage the tills effectively.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to share examples of your previous leadership experiences. Talk about how you've motivated a team or resolved conflicts, as this will highlight your ability to lead and inspire others.
✨Customer Service is Key
Arlettie values excellent customer service, so think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you handle complaints and ensure a positive shopping experience.
✨Familiarise Yourself with the Brand
Do some research on Arlettie and its luxury offerings. Understanding the brand's ethos and the types of products they sell will help you align your answers with their values during the interview.
