At a Glance
- Tasks: Support HR operations and manage employee lifecycle tasks in a dynamic environment.
- Company: Join the iconic Burberry team, known for its innovation and style.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Be part of a supportive culture that values continuous improvement and customer service.
- Why this job: Make a real impact in HR while working with diverse teams across Europe.
- Qualifications: Fluency in English, Spanish, and Brazilian Portuguese is essential; HR experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
As an HR Operations Coordinator at Burberry, you will play a key role within the HR team and the business, supporting our colleagues across Europe. Day to day, you will be responsible for the completion of HR administration and queries across the entire employee lifecycle, working at pace and with accuracy across all tasks, from joiners, movers and leavers, employee changes, offer drafting and onboarding to absences. This role is offered on a full-time, permanent basis and is based in our Queen Street, Leeds office. The role operates on a hybrid basis, with an expectation to work in the office four days per week and one day remotely. Because the colleagues you will be supporting speak English, Spanish, and Brazilian Portuguese, fluency in these languages (spoken and written) is essential to enable effective communication across the regions you will partner with.
Responsibilities
- Responsible for the majority of employee lifecycle HR administration – contract generation, new hire input, contract changes, and leavers.
- Resolve HR queries escalated via the HR Service Desk Team – including complex employee lifecycle (hire to retire), time-to-pay queries, and simple employee relations support.
- Work closely with Employee Relations and HR Business Partners to provide simple HR guidance and support, considering internal policy and local employment legislation.
- Create documentation in support of the disciplinary process.
- Ensure colleague queries and tasks are resolved in a timely manner.
- Utilise a continuous improvement mindset to innovate working practices to enhance the support offered to the business.
- Respond positively to escalations and complaints to ensure excellent customer service is consistently delivered.
- Use HR data to identify emerging trends and potential opportunities to enhance service delivery and customer experience.
- Support with simple reward administration during key annual activities.
- Support the training and upskilling of the HR Service Desk Advisors.
- Act as the escalation point for managers.
- Support with ad-hoc projects and other duties where required.
Qualifications
- Experience working in an HR service delivery/administration role.
- Exceptional customer service skills and comfortable communicating across all levels of seniority.
- Proficient with HR Information Systems (SAP SuccessFactors knowledge would be ideal but is not essential) and Microsoft Office (Teams, Outlook, Excel, etc.).
- Works well under pressure and can meet tight deadlines.
- Strong attention to detail and accuracy.
- Fluent in English, Spanish and Brazilian Portuguese (written and spoken).
Burberry HR Operations Coordinator Brazilian Portuguese & Spanish Speaking in Leeds employer: BoF Careers
Burberry is an exceptional employer that values diversity and fosters a collaborative work environment in its Leeds office. With a strong commitment to employee growth, the company offers comprehensive training opportunities and encourages innovation in HR practices. The hybrid working model allows for flexibility while maintaining a vibrant office culture, making it an ideal place for those seeking a meaningful career in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Burberry HR Operations Coordinator Brazilian Portuguese & Spanish Speaking in Leeds
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at BoF Careers!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at BoF Careers.
We think you need these skills to ace Burberry HR Operations Coordinator Brazilian Portuguese & Spanish Speaking in Leeds
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at BoF Careers. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to BoF Careers and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at BoF Careers. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to BoF Careers's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at BoF Careers
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with BoF Careers.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at BoF Careers will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact BoF Careers and how you would contribute to adapting HR strategies.
