At a Glance
- Tasks: Lead and scale our e-commerce operations while driving digital strategy and enhancing customer experience.
- Company: Join OMNES, a sustainable women's fashion brand committed to ethical practices.
- Benefits: Enjoy a competitive salary, benefits, and opportunities for professional growth.
- Other info: Collaborative environment focused on continuous learning and positive change.
- Why this job: Make a real impact in the fashion industry by promoting sustainability and innovation.
- Qualifications: 5+ years in fashion e-commerce, Shopify expertise, and a passion for sustainability.
The predicted salary is between 50000 - 65000 £ per year.
About OMNES: OMNES is a modern, sustainable and cost-conscious women’s fashion brand, designing ethically crafted clothing. OMNES means ‘all’, a reflection of the fact that we all need to work together to change the way we shop, wear and think about fashion. OMNES focuses on timeless designs with playful pops of print and colour and a considered approach to how their pieces fit bodies of all shapes and sizes. OMNES was founded in London in 2021 by Jordan Razavi, who saw how ‘green premiums’ were causing a gap in access to better wardrobe choices and wanted to create a brand that would speak to this unmet need. The fashion industry is one of the world’s most prolific polluters, with millions of tonnes of textiles ending up in landfill every year, and global supply chain workers being underpaid and exploited. The detrimental impact is vast and improving the ways it operates could make a truly positive difference to the future of our planet and global community. OMNES strives to act as a responsible global citizen, treating the Earth with respect, and aiming to contribute to its repair.
Role Overview: OMNES is seeking an experienced and dynamic Head of E-Commerce to lead and scale our online retail operations. The ideal candidate will have a robust background in fashion e-commerce, with extensive experience using Shopify. This individual will play a pivotal role in driving our digital strategy, enhancing the customer experience, and achieving our growth objectives. As Senior E-commerce Manager, you will report directly to the CEO and work closely with various departments to align our online presence with our mission and values.
Key Responsibilities:
- Strategic Leadership: Develop and implement an e-commerce strategy that aligns with OMNES’s mission to revolutionize the fashion industry through sustainable practices.
- Platform Management: Oversee the day-to-day operations of our Shopify platform, ensuring seamless functionality and an optimal user experience.
- Performance Optimisation: Analyse key metrics to identify opportunities for improvement in traffic, conversion, average order value, and customer retention.
- Customer Experience: Enhance the online shopping experience by implementing user-friendly features and resolving any customer service issues promptly.
- Inventory Management: Work with the supply chain and merchandising teams to ensure accurate and efficient inventory management.
- Team Leadership: Lead and mentor the e-commerce team, fostering a culture of innovation, collaboration, and continuous improvement.
- Reporting: Provide regular reports to the CEO on e-commerce performance, trends, and opportunities for growth.
Qualifications:
- Experience: Minimum of 5 years of experience in a similar role within the fashion e-commerce sector.
- Technical Skills: Proficiency in Shopify and other e-commerce platforms. Strong understanding of SEO, SEM, and digital marketing strategies.
- Analytical Skills: Ability to analyse data and translate insights into actionable strategies.
- Leadership: Proven track record of leading and developing high-performing teams.
- Passion for Sustainability: Deep commitment to sustainable fashion and ethical business practices.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a mission-driven company dedicated to making a positive impact on the fashion industry.
- Collaborative and inclusive work environment.
- Continuous learning and professional development opportunities.
Join us at OMNES and be part of the change. Together, we can make fashion better.
Head of E-Commerce employer: BoF Careers
At OMNES, we pride ourselves on being a forward-thinking employer that champions sustainability and ethical practices in the fashion industry. Our collaborative and inclusive work culture fosters innovation and personal growth, providing employees with continuous learning opportunities while working towards a meaningful mission. As the Head of E-Commerce, you will not only lead our digital strategy but also contribute to a brand that is dedicated to making a positive impact on the world, all from our vibrant London base.
StudySmarter Expert Advice🤫
We think this is how you could land Head of E-Commerce
✨Tip Number 1
Network like a pro! Reach out to people in the fashion e-commerce space, especially those who share your passion for sustainability. Attend industry events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your previous e-commerce projects, especially if you've worked with Shopify. This is your chance to demonstrate how you can enhance customer experiences and drive growth.
✨Tip Number 3
Prepare for interviews by researching OMNES and its mission. Be ready to discuss how your experience aligns with their values and how you can contribute to their goal of revolutionising the fashion industry through sustainable practices.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the OMNES team and making a positive impact in the fashion world.
We think you need these skills to ace Head of E-Commerce
Some tips for your application 🫡
Show Your Passion for Sustainability:When writing your application, let your passion for sustainable fashion shine through. We want to see how your values align with OMNES's mission to revolutionise the industry. Share any relevant experiences that highlight your commitment to ethical practices.
Tailor Your Experience:Make sure to tailor your application to highlight your experience in fashion e-commerce, especially with Shopify. We’re looking for someone who can hit the ground running, so showcase your skills and achievements that directly relate to the role.
Be Data-Driven:Since this role involves performance optimisation, don’t shy away from sharing your analytical skills. Include specific examples of how you’ve used data to drive decisions and improve e-commerce performance in your previous roles.
Keep It Professional Yet Personal:While we appreciate professionalism, we also love a bit of personality! Let your unique voice come through in your application. Remember, we’re not just looking for qualifications; we want to know who you are and how you’ll fit into our team.
How to prepare for a job interview at BoF Careers
✨Know Your Stuff
Before the interview, dive deep into OMNES's mission and values. Understand their approach to sustainable fashion and how they differentiate themselves in the market. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your E-Commerce Expertise
Be ready to discuss your experience with Shopify and other e-commerce platforms. Prepare specific examples of how you've optimised online sales, improved customer experiences, or led successful digital strategies in previous roles. Numbers speak volumes, so bring data to back up your achievements!
✨Emphasise Team Leadership
As a Head of E-Commerce, you'll be leading a team. Share your leadership style and provide examples of how you've mentored and developed high-performing teams in the past. Highlight any initiatives you've implemented that fostered collaboration and innovation.
✨Passion for Sustainability
OMNES is all about sustainable fashion, so make sure to express your commitment to ethical practices. Discuss any relevant projects or initiatives you've been involved in that demonstrate your passion for sustainability in the fashion industry. This will resonate well with the interviewers!
