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For Companies At a Glance
- Tasks: Lead a passionate team to create memorable customer experiences and drive store performance.
- Company: Aesop is a global retail brand known for its commitment to quality and sustainability.
- Benefits: Enjoy up to 50% product discount, wellness leave, and access to professional development resources.
- Why this job: Join a creative, inclusive workplace that values diversity and personal growth.
- Qualifications: Management experience in customer service and strong communication skills are essential.
- Other info: Full-time role with opportunities for career advancement and community engagement.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Expression of Interest | Store Manager and Counter Manager, Aesop London | Full Time
Join to apply for the Expression of Interest | Store Manager and Counter Manager, Aesop London | Full Time role at BoF Careers.
For over 35 years, Aesop has cultivated an inspiring and inclusive environment in which employees are supported to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our recruitment approach seeks out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We are committed to reducing our footprint and to building a more sustainable and inclusive society, including being a certified B Corp.
Role purpose
Aesop welcomes applications for Store Manager and Counter Manager roles in London. Successful applicants will be open and flexible to location.
As a Store Manager, you will engage, listen and guide customers to relevant products. You will lead, motivate and develop your team to create memorable, inclusive customer experiences that drive store performance. You will be on-site full-time, including some weekend work, and will be responsible for budgeting, store-specific marketing, building the store’s client base, and choreographing the daily activities of a team of Retail Consultants. The successful candidate will bring diligence, passion and a commitment to excellence.
What We Are Looking For
- Management experience within a customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of leading and coaching a team, creating an inclusive and psychologically safe work environment
- Demonstrated empathy to manage interpersonal relationships
- Open mindset and curiosity, listening without judgment and valuing diverse perspectives
- Strong communication, problem-solving, commercial acumen and merchandising skills
- Knowledge of skincare and skincare industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy with strong Microsoft Office skills
This position is Full Time, 40 hours per week and operates on-site.
What’s On Offer
We promote professional development, career growth, employee wellbeing initiatives and opportunities to engage with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include:
- Up to 50% product discount and bi-annual complimentary product allocation
- Cycle to work scheme
- Summer wellness leave options and paid volunteering allowance
- In-house product and core skills training
- Competitive bonus opportunity based on personal performance and commission on store performance
- Access to LinkedIn Learning
- Employee assistance programmes and complimentary Headspace subscription
- Matched Giving Policy – donations raised by employees are matched by the Aesop Foundation
Aesop is committed to attracting, developing and retaining the best people in an inclusive workplace, and to promoting inclusion for all. We encourage everyone to consider joining our journey.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Advertising Services
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Expression of Interest | Store Manager and Counter Manager, Aesop London | Full Time employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expression of Interest | Store Manager and Counter Manager, Aesop London | Full Time
✨Tip Number 1
Familiarise yourself with Aesop's brand values and product offerings. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you share their vision.
✨Tip Number 2
Prepare examples of your leadership experience in retail or customer service. Highlight specific instances where you've motivated a team or improved store performance, as this will resonate well with Aesop's focus on effective team management.
✨Tip Number 3
Demonstrate your knowledge of skincare and related products. Even if you don't have extensive experience, showing a genuine interest and willingness to learn about the industry can set you apart from other candidates.
✨Tip Number 4
Network with current or former Aesop employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Expression of Interest | Store Manager and Counter Manager, Aesop London | Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and drive commercial outcomes, as these are key qualities Aesop is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the brand. Mention how your values align with Aesop's commitment to sustainability and inclusivity. Be sure to include your understanding of the skincare industry and how you can contribute to their mission.
Showcase Your Leadership Skills: Provide concrete examples of how you've successfully led and coached a team in the past. Highlight your ability to create an inclusive work environment and how you've used empathy to manage relationships within your team.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for any spelling or grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail, which is crucial for a role at Aesop.
How to prepare for a job interview at BoF Careers
✨Show Your Passion for Customer Engagement
Aesop values individuals who can engage and guide customers effectively. Be prepared to share examples of how you've created memorable customer experiences in your previous roles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to motivate and develop your team. Highlight your experience in leading teams, coaching staff, and fostering an inclusive work environment during the interview.
✨Emphasise Your Problem-Solving Abilities
Aesop looks for candidates with strong problem-solving skills. Prepare to discuss specific challenges you've faced in past roles and how you successfully navigated them.
✨Research Aesop's Values and Products
Familiarise yourself with Aesop's approach to skincare and their commitment to sustainability. Being knowledgeable about their products and values will show your genuine interest in the brand.
