Burberry in London seeks a Client Experience & Insights Analyst to translate customer feedback and data into actionable insights. You will own CX reporting (NPS, CSAT, VoC), support QMS, dashboards, and cross-functional partnerships across Customer Service, CRM, Marketing, Digital and IT.
Based in London, the role requires four days onsite weekly and a proactive, detail‑focused mindset to drive customer satisfaction and business performance through robust data analysis and storytelling with
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Customer Experience Insights Analyst employer: BoF Careers
Burberry is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to diversity and inclusion, making it a rewarding place to advance your career in data architecture and analytics.
