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- Tasks: Manage store operations and lead the back of house team to enhance client experience.
- Company: Join Burberry, a creative brand committed to sustainable luxury and community impact.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values creativity and drives industry change.
- Qualifications: 1-2 years management experience and strong organisational skills required.
- Other info: Flexible work environment with a focus on innovation and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values‑driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Job Purpose: Through your passion for the brand and professionalism you will be responsible for effectively and efficiently managing all aspects of the store's back of house. You will ensure that excellent service is provided to the store staff and effective communication is maintained with departments and external providers to the store.
Responsibilities:
- To support the Store Manager with all procedures put in place to streamline and safeguard the store.
- To ensure that the store operates in accordance with store and company administration systems and procedures and to minimise losses including Omnichannel and stock pull back.
- To effectively use space and stock in the back of house to maximise productivity and minimise stock loss and management of the team and resources.
- To lead the stockroom team, including talent acquisition, developing and nurturing the back of house team to influence and drive store standards, productivity and the client experience.
- To manage aftersales process (alterations, repairs, personalisation), including co‑ordination with on‑site tailors/external vendors to elevate the client experience.
- To manage the FOH replenishment of all stock and non‑stock articles to support the client experience including packaging, props and refreshments.
- To work closely with Retail Standards and Operations team regarding store issues such as deliveries, dispatches, uniforms, facilities & maintenance, procedures and Health and Safety.
- To support the Store Manager to manage the Asset and Profit Protection team to effectively reduce shrinkage.
- To support the store manager with all aspects of inventory control and any stock related collaboration with marketing, client engagement, merchandising, visual merchandising, facilities or any other such department.
- To maintain the highest standard with regards to cleaning, maintenance and Health and Safety including leading any locally required legislation.
- To manage the cash office / administrator to ensure all cash and payment procedures are followed.
Personal Profile:
- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills both verbal and in writing.
- Ability to work in a busy team environment.
- Flexible and adaptable to the needs of the business.
- 1‑2 years management experience.
- Previous administration experience and cash handling experience.
- Previous experience with SAP desirable.
- Excellent understanding of all programs on Microsoft Office.
- Passion for technology and proven ability to embrace new technology.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Burberry Assistant Store Operations Manager employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burberry Assistant Store Operations Manager
✨Tip Number 1
Get to know the brand inside out! Burberry is all about creativity and sustainability, so make sure you can chat confidently about their values and how you can contribute to their mission. This will show your passion and help you stand out.
✨Tip Number 2
Network like a pro! Connect with current or former Burberry employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can really give you an edge in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to store operations and team management. Think about examples from your past experience that showcase your organisational skills and ability to lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the Burberry family.
We think you need these skills to ace Burberry Assistant Store Operations Manager
Some tips for your application 🫡
Show Your Passion for Burberry: When writing your application, let your love for the Burberry brand shine through! Share what excites you about our creativity and values, and how you can contribute to our mission of sustainable luxury.
Be Organised and Detail-Oriented: We’re looking for someone with excellent organisational skills. Make sure your application is well-structured and free from errors. Highlight your attention to detail in your previous roles, especially in management or administration.
Tailor Your Experience: Don’t just list your past jobs; connect your experience to the role of Assistant Store Operations Manager. Talk about your management experience, cash handling, and any relevant tech skills, especially with SAP and Microsoft Office.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Burberry!
How to prepare for a job interview at BoF Careers
✨Know Your Brand
Before the interview, dive deep into Burberry's history and values. Understand their commitment to creativity and sustainability. This will not only show your passion for the brand but also help you align your answers with their core beliefs.
✨Showcase Your Organisational Skills
As an Assistant Store Operations Manager, you'll need excellent organisational skills. Prepare examples from your past experiences where you've successfully managed inventory or streamlined processes. Be ready to discuss how you can apply these skills at Burberry.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think of scenarios where you've had to communicate with different teams or resolve conflicts, and be prepared to share those stories.
✨Embrace Technology
Burberry values a passion for technology. Familiarise yourself with SAP and Microsoft Office programs, and be ready to discuss how you've used technology to improve efficiency in previous roles. Highlight your adaptability to new tech as well!
