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For Companies At a Glance
- Tasks: Create bespoke clothing and deliver exceptional customer service in a stylish retail environment.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy staff discounts, commissions, career growth, and access to exclusive perks.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Passion for fashion, retail experience, and excellent communication skills.
- Other info: Opportunities for personal growth and a vibrant, inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Overview
AWWG Personal Tailor Full Time – Hackett One New Change London
Join to apply for the AWWG Personal Tailor Full Time – Hackett One New Change London role at BoF Careers.
About Hackett: At Hackett, we believe that every stitch is a work of art. We strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today.
What we are looking for
We are looking for a Personal Tailor at our Hackett Jeremyn Store to create a memorable brand experience for our customers and contribute to the store’s objectives through effective sales skills and customer service while promoting the brand image.
What we offer
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: A staff discount across all AWWG brands in Europe
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Perkbox perks and discounts.
- Life assurance.
- Many other benefits such as team building and engagement, cost effective commuting options, free courses, and exclusive invitations for events with brand partners.
Key Responsibilities
Customer Focus
- Demonstrate that the customer is key and provide impeccable customer service.
- Greet and acknowledge a customer on entry to the store, be polite and courteous, and maintain contact throughout their visit.
- Engage with the customer to understand their needs and provide appropriate help and support to ensure an impeccable customer experience.
- Develop excellent knowledge of up-to-date products and selling points to promote product benefits.
- Provide advice and guidance to customers on products and services to meet their expectations.
- Escalate customer requests or problems to ensure resolution in line with company standards.
- Live and breathe the seven Hackett values.
Achieve Results
- Achieve personal and store sales targets.
- Understand store KPIs and how to influence them.
- Be aware of Brand image and Competitors.
- Be proactive in ideas for increasing sales.
- Use mailing cards and brochures to attract and retain customers.
- Be fully aware of in-store services such as alterations, bespoke services, made-to-order, click and collect, etc.
- Be aware of best sellers and suggest complementary purchases (cross-selling and up-selling).
- Carry out sales transactions correctly and efficiently.
- Assist, advise and help train other staff.
Store and Stock Standards
- Constantly replenish product on the shop floor to meet visual merchandising standards.
- Reduce stock loss by awareness and prevention techniques.
- Maintain high standards of personal dress and appearance, presenting a professional, smart and tidy appearance.
- Complete any other tasks as required by the changing needs of the business.
- Be a good ambassador for the brand and develop good relationships with management and colleagues.
- Knowledge of company stock loss expectations and ensure sales transactions are carried out efficiently and accurately.
Required Experience
- Passion for the fashion industry.
- Proven experience in clothing retail, preferably in the premium or luxury sector.
- Impeccable customer service skills.
- Outstanding sales skills.
- Able to work within a team and use initiative.
- Well presented with above-standard English communication skills.
What do we expect from you?
- The Hackett spirit.
- Adaptability and flexibility.
- Results driven.
- Negotiation and influence.
- Analytical thinking.
- Team leadership.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Design, Art/Creative, and Information Technology
Industries
- Advertising Services
Referrals do not guarantee interview opportunities. Get notified about new Tailor jobs in London, England, United Kingdom.
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AWWG Personal Tailor Full Time - Hackett One New Change London employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWWG Personal Tailor Full Time - Hackett One New Change London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's values, products, and customer service standards. This way, when you walk into that interview, you can show off your passion and knowledge, making a great impression.
✨Tip Number 2
Practice your sales pitch! Since the role is all about creating memorable experiences for customers, think of ways to demonstrate your sales skills. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where Hackett is present. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hackett team and ready to contribute to their creative and quality-driven culture.
We think you need these skills to ace AWWG Personal Tailor Full Time - Hackett One New Change London
Some tips for your application 🫡
Show Your Passion for Fashion: Let us see your love for the fashion industry shine through in your application. Share any relevant experiences or interests that highlight your creativity and attention to detail, as these are key traits we value at Hackett.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Personal Tailor role. Highlight your customer service skills and any experience in retail, especially in premium or luxury sectors, to catch our eye.
Be Personable and Professional: Remember, we’re looking for someone who can create a memorable brand experience. Use a friendly tone in your application, but keep it professional. Show us you can engage with customers just as you would in-store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BoF Careers
✨Know Your Craft
As a Personal Tailor, it's crucial to showcase your passion for fashion and tailoring. Brush up on the latest trends, techniques, and materials. Be ready to discuss how you can bring creativity and attention to detail into your work at Hackett.
✨Customer Service is Key
Prepare to demonstrate your impeccable customer service skills. Think of examples where you've gone above and beyond for a customer. Show that you understand the importance of creating a memorable brand experience and how you can contribute to that at Hackett.
✨Sales Savvy
Familiarise yourself with sales strategies, especially in the premium or luxury sector. Be prepared to discuss how you can achieve personal and store sales targets. Highlight any past experiences where you successfully influenced KPIs or increased sales through effective customer engagement.
✨Dress to Impress
Since you'll be representing Hackett, make sure to present yourself in a professional and stylish manner during the interview. This not only reflects your understanding of the brand's image but also shows your commitment to maintaining high standards of personal appearance.