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For Companies At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer service in a luxury retail environment.
- Company: Join Swarovski, a global icon in fashion and jewellery, known for innovation and inspiration.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of a diverse team, grow your skills, and make dreams come true with every customer interaction.
- Qualifications: 1-2 years in retail, leadership skills, and a passion for luxury brands are essential.
- Other info: Access to wellbeing resources and exclusive discounts on various services.
The predicted salary is between 24000 - 36000 £ per year.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
- You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction.
- Build a loyal portfolio of existing and new customers.
- Act as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach and motivate the team to drive the business.
- Support the implementation of the monthly service and sales plan, goals, and targets.
- Facilitate the onboarding of new starters in store.
About you
- You are an experienced Assistant Store Manager and you have:
- 1-2 years’ experience working in a multicultural retail environment.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Leadership and coaching skills.
- Digital proficiency, learning agility, and a growth mindset.
- A winning personality to easily establish trustful relationships.
What we offer
- You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts.
Assistant Store Manager employer: BoF Careers
Contact Detail:
BoF Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding the unique selling points of their luxury items will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and coached a team in previous roles. Highlighting specific instances where you've driven sales or improved customer service can set you apart from other candidates.
✨Tip Number 3
Network within the retail industry, especially with professionals who have experience in luxury brands. Engaging with others in the field can provide valuable insights and potentially lead to referrals that may enhance your application.
✨Tip Number 4
Demonstrate your digital proficiency by being prepared to discuss how you've used technology to enhance customer experiences or streamline operations in past roles. This is particularly important as the retail landscape continues to evolve.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Swarovski's brand values and product offerings. This will help you tailor your application to reflect your passion for luxury fashion and jewellery.
Highlight Relevant Experience: Emphasise your 1-2 years of experience in a multicultural retail environment. Be specific about your leadership and coaching skills, as well as any achievements that demonstrate your ability to drive sales and customer loyalty.
Showcase Your Personality: Swarovski is looking for a winning personality. Use your application to convey your enthusiasm and ability to build trustful relationships with customers and team members alike.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored to the Assistant Store Manager role. Highlight your digital proficiency and growth mindset, and explain how these qualities will benefit the team and the business.
How to prepare for a job interview at BoF Careers
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swarovski and its products during the interview. Share any personal experiences you have with the brand or how it resonates with your own style and values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and motivational techniques, as well as how you’ve handled challenges in a retail environment.
✨Emphasise Customer Service Excellence
Be ready to discuss specific instances where you went above and beyond for a customer. This role is all about creating extraordinary experiences, so showcasing your commitment to customer service is key.
✨Prepare for Situational Questions
Anticipate questions that assess your problem-solving abilities and how you would handle various scenarios in the store. Think about how you would implement sales plans or support new team members effectively.
