At a Glance
- Tasks: Provide first-level IT support and resolve user issues via phone, email, and ticketing tools.
- Company: Join Boeing, a leading aerospace company with a commitment to innovation.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for growth and development.
- Why this job: Kickstart your career in IT while making a difference for users every day.
- Qualifications: Strong communication skills and a passion for technology.
The predicted salary is between 31500 - 38500 £ per year.
Boeing is seeking a dedicated Service Desk Agent in the United Kingdom to provide first-level IT support and ensure timely resolution of user issues.
You will handle requests via phone, email, and ticketing tools, log interactions, and maintain service quality in line with ITIL practices.
You will work with multiple IT teams, participate in ongoing training, and contribute to knowledge bases while supporting security and access management.
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IT Service Desk Agent - First Line Support employer: Boeing
Boeing is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the aerospace sector. Located in Bristol, employees benefit from a vibrant city life while engaging in meaningful projects that enhance safety in aviation. With ample opportunities for professional growth and development, Boeing is committed to empowering its workforce to lead impactful initiatives in a supportive environment.
