At a Glance
- Tasks: Manage change requests and coordinate releases to ensure smooth IT service delivery.
- Company: Join Boeing Defence, a leader in innovative technology and teamwork.
- Benefits: Enjoy competitive salary, generous leave, and a focus on your well-being.
- Other info: Great opportunities for personal and career development in an inclusive culture.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Attention to detail, good communication, and some ITIL experience preferred.
The predicted salary is between 35000 - 45000 £ per year.
The Change and Release Analyst is responsible for executing day-to-day change and release management activities within the ITIL framework, supporting the Change Enablement Lead Analyst and Team. This role ensures that change requests are processed accurately and efficiently, contributing to the smooth implementation of changes with minimal disruption to IT services, as well as supporting release deployments.
Position Responsibilities:
- Change Request Processing
- Log, categorize, and prioritize change requests in accordance with ITIL change management processes.
- Assist in the assessment of change requests by gathering necessary information and coordinating with relevant stakeholders.
- Ensure all change documentation is complete, accurate, and compliant with organizational standards.
- Work closely with requestors to ensure changes are progressed and delivered within planned timescales.
- Change & Release Coordination and Communication
- Coordinate change schedules, and communicate change details to impacted teams and stakeholders.
- Maintain a Forward Schedule of Change to ensure you can effectively manage potential clashes in advance.
- Support the preparation of materials for Change Advisory Board (CAB) meetings, including agendas and change records.
- Chair weekly Change Advisory Boards (and Ad-Hoc Emergency Boards).
- Track change progress and update status in ITSM tools, escalating issues or delays to the Lead Analyst as needed.
- Data Management and Reporting
- Maintain accurate records of change activities, approvals, and outcomes within the ITSM system.
- Support process performance monitoring and continuous improvement.
- Stakeholder Support
- Respond to queries from IT teams and business users regarding change processes and schedules.
- Assist in identifying and documenting risks or resistance related to changes and escalate concerns appropriately.
- Work with the Release and Environments teams to ensure closely coordinated delivery of Changes.
- Process Adherence and Improvement
- Follow established change management policies, procedures, and standards to ensure compliance.
- Contribute suggestions for process improvements and assist in updating change management documentation.
Basic Qualifications (Required Skills/Experience):
- Experience or exposure to ITIL-based change management processes is advantageous.
- Strong attention to detail and organizational skills.
- Good communication and interpersonal abilities.
Preferred Qualifications (Desired Skills/Experience):
- Proficient in ITSM tools (e.g., ServiceNow) and Microsoft Office applications.
- Ability to manage multiple tasks and meet deadlines.
- Analytical mindset with problem-solving capabilities.
- Customer-focused with a commitment to supporting effective change delivery.
- Team player with a willingness to learn and adapt in a dynamic environment.
Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
What Boeing offers you:
- Competitive salary and annual incentive plans.
- Continuous learning: You’ll develop the approach and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
- 23 days plus UK public holidays and a Winter Break between Christmas and New Year!
- Pension Plan with 10% employer contribution.
- Company paid BUPA Medical Plan.
- Short Term Sickness: 100% pay for the first 26 weeks!
- Long Term Sickness: 66.67% of annual salary from 27th week.
- 6x annual salary life insurance.
- Learning Together Programme to support your ongoing personal and career development.
- Access to Boeing’s Well Being Programs, tool and incentives.
- Excellent parental leave options are available!
Language Requirements: Not Applicable
Education: Not Applicable
Security Clearance: This position requires the ability to obtain United Kingdom Security Check.
Visa Sponsorship: Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program: This position is not contingent upon program award.
Shift: Not a Shift Worker (United Kingdom)
Change and Release Analyst in Bristol employer: Boeing
Boeing is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the aerospace sector. Located in Bristol, employees benefit from a vibrant city life while engaging in meaningful projects that enhance safety in aviation. With ample opportunities for professional growth and development, Boeing is committed to empowering its workforce to lead impactful initiatives in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Change and Release Analyst in Bristol
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Boeing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Boeing might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Boeing!
✨Direct Apply to Boeing
Let's not forget to apply directly through the Boeing website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Change and Release Analyst in Bristol
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Boeing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Boeing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Boeing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
