MRO Maintenance Controller

The role of the MRO Maintenance Controller position will form part of a Maintenance, Repair and Operations (MRO) organisation within BDUK, working as part of a team in support of our key programmes. The role provides accountability and management of the maintenance activity, by having control, oversight and supervision of multidiscipline teams of maintenance control staff, to carry out the planning, day to day oversight and control of the direction of maintenance delivery.

To support the Delivery Manager/s in meeting the operational requirements and take on the Operational Manager duties during periods of absence, when necessary. MRO Maintenance controllers will be responsible for the delivery and execution of maintenance, repairs or modifications in both "Line" and "Base" Maintenance on aircraft or multiple aircraft within the operational environment which will be detailed as their responsibility boundary by the Delivery Manager/s.

Responsibilities include:

• Orchestration of the Maintenance Planning and control team to deliver the assigned input.
• Ensuring their team/s understand the requirements regarding work undertaken/completed, carried out in accordance with the relevant planned work instruction, Engineering instruction or ATP.
• Ensuring sufficient resource is available to meet schedule milestones and on time completion of work, within their area, with due consideration to HF.
• Ensuring their team/s have the tooling and equipment available to meet the planned schedule, to maintain acceptable work standards.
• Customer interface during the input phase.
• Completing all workload to budget and ensuring that emerging work is correctly captured as Over and Above (O&A).
• Assisting in the development of their team/s with coaching, mentoring and guidance.
• Participating in Continual Improvement (CI) workshops as a Subject Matter Expert (SME), when required.
• Managing the integration of emerging and scheduled Over and Above (O&A) work within the scheduled workload.
• Carrying out 3rd Signature Co-ordination of maintenance Packages.
• Control and management of defects (emergent work) arising from a Maintenance input or modification.
• Creating and managing metrics to help track check performance.
• Accurate daily reporting to internal key stakeholders and customers.
• Control of deferred maintenance, planned or arising.
• Timely escalation of emerging risks or issues impacting schedule and/or productivity to the Delivery Manager, for resolution.
• Post Inspection/Survey reviews, reporting and re-baselining.
• Post Check Reviews and reporting.
• Ensuring their team/s work within the limitations of their authorisations and to all necessary BDUK policies, procedures and practices.
• Adopting a collaborative approach to their work and ensuring a collaborative approach is adopted by all staff within their team.
• Ensuring the ongoing wellbeing of the team/s within their area.

The role requires an individual with good planning and communication skills, with the ability to distribute and sequence technical work requirements to their team, controlling demanding workloads, whilst delivering to a high standard, and maintaining schedule. The candidate must be capable of understanding and interpreting technical documents, drawings and associated publications. They must possess a working knowledge of MAA Regulatory Articles (RA), MAA Regulatory Publication (MRP) Part 145, aviation Quality Assurance (QA) and Safety Management System (SMS) and the application of these requirements within their area of responsibility, accountability and authority (RAA).

Qualifications:

• Highly experienced in scheduled maintenance, repair and modification of aircraft/component and suitably trained/authorised on the aircraft type or component type being worked.
• Hold 3rd Signature authorisation on the aircraft type being worked on or have the ability to gain the required experience/competencies to gain 3rd signature authority.
• The ability to provide leadership oversight and apply both their technical knowledge and human factors (HF) knowledge.
• A good communicator, with a demonstrable ability to communicate the organisational, management and technical work requirements to their team/s.
• Capable of working and communicating within management levels, cross functional areas and the customer effectively.
• Demonstrable and proven working knowledge of MAA Regulatory Articles (RA), MAA Regulatory Publication (MRP) Part 145, BDUK MRP 145 MOE, aviation Quality Assurance (QA) and Safety Management System (SMS) processes.
• Capable of providing leadership to their team/s, in order to maintain a scheduled plan, the sequencing and control of demanding workloads.
• Capable of understanding and interpreting Technical Documents, Technical Drawings and/or associated Authorised Technical Publications (ATP's).
• Act as SME (Subject Matter Expert) for their current Type authority in which they work within.
• Demonstrable and proven leadership, capable of adopting appropriate leadership skills/styles for effective management of their team/s.
• Minimum of a Level 3 qualification in an appropriate engineering or technical discipline.
• Preferably educated to a degree level or able to demonstrate equivalent career experience in a relevant technical discipline.
• Experience of maintaining UK military helicopters (ideally the UK Apache AH Mk1 or AH-64E).
• Experience of maintenance planning/control and technical records management in a CAMO or Part 145 organisation.
• Experience of electronic maintenance recording systems (ideally GOLDesp and/or GOLD MRO).
• Experience of UK MOD Form 700 (F700) paperwork.
• Demonstrable experience with Microsoft Office with the ability to compile and present reports of a technical nature.

This position requires the ability to obtain a UK security clearance (SC) for which UK residency is required.

Major UK programmes such as Apache, Chinook, C-17, P-8A and E7 Wedgetail are supported and delivered by Boeing Defence UK (BDUK) Ltd, a subsidiary of The Boeing Company. Employing more than 1,700 people, BDUK also provides engineering sustainment and support for aircraft in service with the UK armed forces, along with virtual and instructor-led training.

This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

This role is a fully onsite role with a requirement to adhere to a fixed shift pattern covering 37.5 hours per week. Part time arrangements will be seriously considered and accepted where possible.

Benefits include:

• Competitive salary and annual incentive plans.
• Continuous learning - you will develop the approach and skills to navigate whatever comes next.
• Success as defined by you - we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Excellent Adoption and Parental leave options.
• 23 days plus UK public holidays and a Winter Break between Christmas and New Year.
• Pension Plan with up to 9% employer contributions.
• Short Term Sickness: 100% pay for the first 26 weeks.
• Long Term Sickness: 66.67% of annual salary from week 27.
• 4× annual salary life insurance.
• Learning Together Programme to support your ongoing personal and career development.
• Access to Boeing's Well-Being Programs, tools and incentives.