At a Glance
- Tasks: Lead MRO system support and guide aircraft maintenance operations with expert knowledge.
- Company: Join a leading aerospace company with a commitment to innovation and teamwork.
- Benefits: Enjoy competitive salary, generous leave, and comprehensive health plans.
- Other info: Embrace a diverse culture with excellent career growth opportunities.
- Why this job: Make a real impact in aviation while developing your skills in a dynamic environment.
- Qualifications: Experience in aircraft MRO operations and strong problem-solving skills required.
The predicted salary is between 50000 - 65000 £ per year.
The Senior MRO System Support Lead will act as the primary technical and functional lead for the MRO system environment supporting aircraft maintenance operations. This role provides expert-level support for the current system and will play a key leadership role in the transition to Siemens Opcenter. The position requires deep knowledge of aircraft MRO processes, military aircraft parts and configurations, and the ability to coordinate effectively across multiple engineering, maintenance, supply chain, quality, and IT teams. This position does not offer relocation; candidates must live in the immediate area or relocate at their own expense.
Responsibilities
- Act as the first and second line of support for the MRO system used by maintenance and support teams.
- Provide expert guidance on aircraft MRO business processes, including maintenance planning, parts traceability, work package support, material status, and records control.
- Support the effective use of GOLD MRO and contribute to future Siemens Opcenter implementation, migration, testing, and training activities. Training will be provided on both tool-sets.
- Diagnose and resolve complex functional issues, escalating as necessary.
- Coordinate across operations, supply chain, engineering, quality, and IT teams to ensure system issues and process gaps are resolved efficiently.
- Ensure accurate handling of aircraft parts information, including traceability, configuration control, and compliance considerations.
- Support user access, system data integrity, process adherence, and operational readiness.
- Assist in defining system requirements, validating changes, and testing enhancements or upgrades.
- Develop and maintain process documentation, work instructions, FAQs, and support guides.
- Provide coaching and guidance to junior team members and end users.
- Contribute to continuous improvement of MRO processes and system use.
- Support data quality, root-cause analysis, and corrective actions related to system or process issues.
Qualifications
- Significant experience in aircraft MRO operations and/or MRO system support.
- Strong understanding of aircraft maintenance processes, planning, material flow, and technical records.
- Deep knowledge of aircraft parts, part traceability, and military or civilian aviation maintenance requirements.
- Experience supporting enterprise systems used in MRO or manufacturing environments.
- Strong ability to interpret business requirements and translate them into system/process solutions.
- Proven experience coordinating across multiple stakeholders and resolving cross-functional issues.
- Excellent communication skills, with the ability to influence and support users at different levels.
- Strong problem-solving capability and a proactive approach to issue resolution.
- Experience supporting system implementations or migrations is highly desirable.
- Strong experience with an enterprise capable MRO platform.
- Exposure to Siemens Opcenter, GOLDesp MRO or similar MES/MRO solutions would be preferable but not essential.
- Background in aerospace, defence, or military/civil aviation environments.
- Familiarity with configuration management, material management, and aircraft technical records.
- Experience in process improvement, change management, or user training.
Benefits
- Competitive salary and annual incentive plans.
- Continuous learning – you'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you – we'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Diverse and inclusive culture – you'll be embraced for who you are and empowered to use your voice to help others find theirs.
- 23 days plus UK public holidays and a winter break between Christmas and New Year.
- Pension Plan with up to 10% employer contribution.
- Company-paid BUPA Medical Plan.
- Short-term sickness: 100% pay for the first 26 weeks.
- Long-term sickness: 66.67% of annual salary from 27th week.
- Life insurance equal to six times annual salary.
- Learning Together Programme to support your ongoing personal and career development.
- Access to Boeing's Well-Being Programs, tools, and incentives.
- Excellent parental leave.
MRO Systems Support Lead in Bristol employer: Boeing Company
As a leading employer in the aerospace and defence sector, we offer the MRO Systems Support Lead an exceptional opportunity to thrive in a dynamic environment that values continuous learning and personal development. Our diverse and inclusive culture empowers employees to make meaningful contributions while enjoying competitive benefits, including a generous pension plan and comprehensive health coverage. Located in a vibrant area, our team is dedicated to fostering collaboration across engineering, maintenance, and IT teams, ensuring that you can grow your career while making a significant impact on aircraft maintenance operations.
StudySmarter Expert Advice🤫
We think this is how you could land MRO Systems Support Lead in Bristol
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with Boeing Company for a MRO Systems Support Lead. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace MRO Systems Support Lead in Bristol
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at Boeing Company, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At Boeing Company, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at Boeing Company
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Boeing Company.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with Boeing Company. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like Boeing Company love seeing candidates who not only have technical skills but also fit well within their team culture.
