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- Tasks: Lead and inspire the Commercial Excellence team to drive growth and enhance customer experience.
- Company: Join Boehringer Ingelheim, a company that values diversity and innovation.
- Benefits: Career development, health and wellbeing programs, and a supportive work environment.
- Why this job: Make a real impact in animal health while shaping commercial strategies.
- Qualifications: Proven leadership skills and deep understanding of commercial processes required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 72000 - 108000 £ per year.
We’re seeking an inspirational and strategically minded Head of Commercial Excellence to elevate the performance of our UK & Ireland Animal Health (AH) business. As a pivotal member of the Animal Health Leadership Team (AHLT), you’ll shape commercial strategy, drive organisational effectiveness, and enable teams to deliver above market growth. You will lead the full Commercial Excellence function—spanning data & insights, digital excellence, sales force effectiveness, pricing & rebate management, CRM and training—ensuring our capabilities, platforms and people continue to advance at pace. This is an influential, high visibility leadership role at the heart of transforming customer experience and commercial impact across the organisation.
Tasks & Responsibilities
- Strategic & Cross Functional Leadership: Act as a key contributor to AHLT, influencing strategic decisions and embedding a culture of cross functional collaboration. Partner with UK species teams and global Commercial Excellence groups to prioritise CE initiatives that enhance capabilities, processes and insight generation. Ensure UKIE financial performance is delivered within agreed operational budgets while driving sustainable growth.
- Commercial Policy, Pricing & Rebate Excellence: Lead and coach the pricing and rebate team to apply commercial frameworks that optimise value creation. Oversee annual commercial policy reviews, ensuring compliance with legislation, data protection and industry codes. Embed best practices informed by deep market and internal performance insight.
- Sales Force Effectiveness & Key Account Management: Direct and develop SFE & Digital leadership to embed high standards in sales excellence and strategic account management. Own the sales and key account training curriculum, including online/offline customer engagement fundamentals. Ensure segmentation, targeting, incentive schemes and reporting frameworks drive motivation, clarity and performance.
- Data, Insights & Analytics Leadership: Coach and guide the Data & Insights team to foster a truly insights led decision making culture. Oversee delivery of critical reporting across customer analytics, pricing, field force performance, competitive intelligence, brand monitoring and more. Govern data quality, validation, security and best practice use across the organisation.
- Digital Excellence: Champion digital transformation and the development of high quality, customer centric digital channels. Promote multi channel customer engagement approaches aligned to evolving business needs. Ensure digital is fully leveraged as a driver of value, efficiency and customer experience.
- CRM and Platform Strategy: Provide direction to the Head of Data & Platforms to maintain and evolve the AH CRM ecosystem. Combine strategic and technical acumen to ensure platforms enhance customer experience and business integration. Lead assessment and implementation of system enhancements alongside AHLT colleagues.
- People Leadership: Lead, coach and develop a high performing Commercial Excellence team across the UK & Ireland. Foster a collaborative, cross-functional culture and ensure robust succession planning and talent development. Champion adherence to SOPs, regulatory frameworks and compliance requirements.
Requirements
- Essential Experience & Expertise: Deep understanding of commercial processes including sales, marketing, negotiation and key account management. Proven leadership capability with the ability to inspire, set direction and influence across all organisational levels. Track record in people leadership, including coaching, recruitment and talent development. Strong business analysis and strategic planning skills with experience evaluating internal and external market environments. Expertise in financial forecasting, cost-centre planning and commercial performance optimisation. Skilled in digital marketing and multi-channel engagement strategies. Demonstrated experience partnering with IT and commercial stakeholders to deliver data and digital programmes.
- Desirable Attributes: Ability to lead through influence in matrix or global organisational structures. Strong stakeholder management skills and comfort working with complex internal and external networks. Analytical mindset with the ability to transform data into actionable insight and strategic direction. Strong working knowledge of NOAH/VMD regulations and legal frameworks governing animal health product promotion.
Job Impact
- Lead, govern and transform the end to end customer experience, acting as the voice of the customer across all leadership forums. Drive organisational adoption of Commercial Excellence principles, ensuring sustained commercial performance and customer-focused decision making. Oversee rebate and discount schemes, ensuring strategic optimisation and compliance. Manage an operational expenditure budget, ensuring ROI and value creation. Enable the organisation to deliver exceptional commercial execution today—and build the capabilities needed for tomorrow.
Our Company
With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you’ll be helping to transform lives for generations.
Head of Commercial Excellence in Bracknell employer: Boehringer Ingelheim
Contact Detail:
Boehringer Ingelheim Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial Excellence in Bracknell
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience and how it relates to the role of Head of Commercial Excellence—show them you’re the right fit!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of Commercial Excellence in Bracknell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in commercial processes and leadership. We want to see how your skills align with the role of Head of Commercial Excellence, so don’t hold back on showcasing your relevant achievements!
Showcase Your Strategic Mindset: In your written application, emphasise your ability to influence strategic decisions and drive organisational effectiveness. Use examples that demonstrate your analytical mindset and how you've transformed data into actionable insights in previous roles.
Highlight People Leadership Skills: We’re keen on seeing your experience in coaching and developing high-performing teams. Share specific instances where you’ve led a team to success or fostered a collaborative culture, as this is crucial for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Boehringer Ingelheim
✨Know Your Commercial Excellence Inside Out
Before the interview, dive deep into the commercial processes relevant to the role. Brush up on your knowledge of sales, marketing, and key account management. Being able to discuss specific strategies or frameworks you've successfully implemented will show that you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so be prepared to share examples of how you've inspired teams in the past. Think about times when you’ve influenced strategic decisions or fostered cross-functional collaboration. Highlighting your coaching and talent development experiences will demonstrate your capability to lead a high-performing team.
✨Prepare for Data-Driven Discussions
Given the emphasis on data and insights, come ready to discuss how you've used analytics to drive business decisions. Be specific about the tools and methodologies you've employed, and how they led to improved performance. This will illustrate your analytical mindset and ability to transform data into actionable insights.
✨Embrace Digital Transformation
With digital excellence being a key focus, be prepared to talk about your experience with digital marketing and multi-channel engagement strategies. Share examples of how you've championed digital initiatives in previous roles, and how you envision leveraging digital channels to enhance customer experience in this position.
