Territory Manager - North and West Scotland

Territory Manager – North and West Scotland

THE POSITION

As a Territory Manager within our Pet team, your role will be to grow sales through business partnership, account management, and implementation of brand strategies to identified customers. The successful candidate will be driven, passionate and able to build and nurture strong relationships with key external stakeholders, whilst also working collaboratively with internal support functions to determine which resources best fit customer and/or circumstances. The candidate should be capable of having both strategic business and clinical discussions with the customer. This role is predominately based on face-to-face customer interactions, and there will be an element of virtual interaction with customers, according to their preferences.

The successful applicant would need to live on territory, which broadly covers North and West Scotland.

TASKS & RESPONSIBILITIES

• Achieve sales and activity/coverage targets led by a strategic territory plan focusing on customer segmentation
• Develop business relationships with key stakeholders to drive a high level of customer service and promote the company, its products and activities
• Identify new business opportunities by utilising data sources, and by monitoring territory market trends, competitor products and customer needs
• Enhances customer experience by understanding preferences, utilising appropriate channels, with tailored journeys and compelling communication, to provide added value beyond the F2F experience

REQUIREMENTS

• Educated to degree level or equivalent; robust and relevant experience considered favourably also
• Commercial and business acumen
• Strong influencing skills
• Using data and analysis to build customer insight
• Delivering high quality customer engagement and relationship management
• Driving success through value demonstration and access management
• Inquisitive in the way they work – keen to find out information and share
• Ability to constructively challenge the status quo and suggest viable solutions
• Connects well with other team members and wants to work as “one team” with shared objectives
• Adaptable to change
• Digital proficiency and ability to embrace technological change, including proficiency in managing CRM database
• Sound knowledge of commercial and regulatory environment