Ruminant Specialist

TASKS & RESPONSIBILITIES

Commercial Performance & Account Management

• Manage a defined portfolio of ruminant veterinary, and agri-merchant accounts to deliver sales targets and sustainable business growth
• Develop, implement and maintain strategic, national and local account plans aligned to business objectives and customer needs
• Monitor account performance, identify opportunities for growth and implement actions to maximise commercial outcomes
• Build and maintain strong relationships with veterinary professionals, key account stakeholders, customers and decision-makers across assigned territories
• Utilise multi-channel engagement approaches to maximise customer reach and effectiveness
• Support the implementation of national business strategies and key brand initiatives within assigned accounts
• Identify and develop mutual growth opportunities that create measurable value for both customers and Boehringer Ingelheim Animal Health

Business Development & Customer Partnership

• Develop an in-depth understanding of customer businesses, priorities and challenges to deliver tailored commercial solutions
• Analyse customer, sales and market data to generate actionable insights and inform account strategies
• Identify new business opportunities and support account growth through effective planning and execution
• Collaborate with customers to develop business plans that support mutual objectives and long-term partnerships
• Leverage commercial acumen and financial understanding to drive value-based discussions and recommendations

Market, Product & Technical Expertise

• Maintain a strong understanding of the ruminant market, disease areas, industry developments and customer needs
• Monitor competitor activity, market trends and emerging opportunities to support business planning and account development
• Maintain a high level of technical and commercial knowledge relating to Boehringer Ingelheim and competitor products
• Provide first-line responses to product and technical enquiries in accordance with company policies and procedures
• Gather and share customer, market and competitor insights with relevant internal stakeholders to support strategic decision-making

Cross-Functional Collaboration

• Work closely with Sales Managers, Veterinary Advisers, National Account Managers, Customer Leads, Brand Managers, Marketing teams and Business Administration colleagues to deliver coordinated customer solutions
• Ensure customer opportunities, leads and business requirements are communicated and supported effectively across the organization
• Translate complex customer and market data into clear insights to support business planning and decision-making
• Escalate customer issues appropriately and support their timely resolution

Compliance & Governance

• Ensure all activities are conducted in accordance with company policies, SOPs, industry regulations and the NOAH Code of Practice
• Maintain a strong understanding of the commercial and regulatory environment relevant to animal health
• Always Uphold the professional image and reputation of Boehringer Ingelheim
• Operate in accordance with BI values, compliance standards and ethical business practices
• Complete all mandatory compliance and governance training within required timelines

REQUIREMENTS

Education

• Degree educated or equivalent relevant experience

Skills & Experience

• Proven account management experience with the ability to develop and execute effective customer business plans
• Strong commercial acumen and financial understanding with the ability to identify and deliver growth opportunities
• Excellent stakeholder management, relationship-building and influencing skills
• Strong sales and account management capabilities within a customer-focused environment
• Ability to analyse sales, customer and market data and translate insights into actionable plans
• Excellent communication and interpersonal skills with the ability to engage a broad range of customer stakeholders
• Strong planning, organisation and prioritisation skills with the ability to manage multiple priorities effectively
• Sound understanding of the animal health, agricultural or related commercial environment
• Strong technical aptitude with the ability to maintain knowledge of products, disease areas and industry developments
• Ability to work independently while collaborating effectively across cross-functional teams
• Valid driving licence and willingness to travel extensively within the assigned territory

WHY THIS IS A GREAT PLACE TO WORK

Boehringer Ingelheim has been recognised as a Top Employer in the UK, demonstrating our commitment to building an exceptional workplace through strong people practices and supportive HR policies.

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