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- Tasks: Lead and inspire teams to elevate commercial performance in the Animal Health sector.
- Company: Join a leading organisation transforming customer experience in Animal Health.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Why this job: Make a real impact on commercial strategy and customer engagement.
- Qualifications: Proven leadership in sales, marketing, and strategic planning.
- Other info: Be part of a collaborative culture with excellent career growth potential.
The predicted salary is between 72000 - 108000 ÂŁ per year.
We’re seeking an inspirational and strategically minded Head of Commercial Excellence to elevate the performance of our UK & Ireland Animal Health (AH) business. As a pivotal member of the Animal Health Leadership Team (AHLT), you’ll shape commercial strategy, drive organisational effectiveness, and enable teams to deliver above market growth. You will lead the full Commercial Excellence function—spanning data & insights, digital excellence, sales force effectiveness, pricing & rebate management, CRM and training—ensuring our capabilities, platforms and people continue to advance at pace. This is an influential, high visibility leadership role at the heart of transforming customer experience and commercial impact across the organisation.
TASKS & RESPONSIBILITIES
- Strategic & Cross Functional Leadership: Act as a key contributor to AHLT, influencing strategic decisions and embedding a culture of cross functional collaboration. Partner with UK species teams and global Commercial Excellence groups to prioritise CE initiatives that enhance capabilities, processes and insight generation. Ensure UKIE financial performance is delivered within agreed operational budgets while driving sustainable growth.
- Commercial Policy, Pricing & Rebate Excellence: Lead and coach the pricing and rebate team to apply commercial frameworks that optimise value creation. Oversee annual commercial policy reviews, ensuring compliance with legislation, data protection and industry codes. Embed best practices informed by deep market and internal performance insight.
- Sales Force Effectiveness & Key Account Management: Direct and develop SFE & Digital leadership to embed high standards in sales excellence and strategic account management. Own the sales and key account training curriculum, including online/offline customer engagement fundamentals. Ensure segmentation, targeting, incentive schemes and reporting frameworks drive motivation, clarity and performance.
- Data, Insights & Analytics Leadership: Coach and guide the Data & Insights team to foster a truly insights led decision making culture. Oversee delivery of critical reporting across customer analytics, pricing, field force performance, competitive intelligence, brand monitoring and more. Govern data quality, validation, security and best practice use across the organisation.
- Digital Excellence: Champion digital transformation and the development of high quality, customer centric digital channels. Promote multi channel customer engagement approaches aligned to evolving business needs. Ensure digital is fully leveraged as a driver of value, efficiency and customer experience.
- CRM and Platform Strategy: Provide direction to the Head of Data & Platforms to maintain and evolve the AH CRM ecosystem. Combine strategic and technical acumen to ensure platforms enhance customer experience and business integration. Lead assessment and implementation of system enhancements alongside AHLT colleagues.
- People Leadership: Lead, coach and develop a high performing Commercial Excellence team across the UK & Ireland. Foster a collaborative, cross-functional culture and ensure robust succession planning and talent development. Champion adherence to SOPs, regulatory frameworks and compliance requirements.
REQUIREMENTS
- Essential Experience & Expertise: Deep understanding of commercial processes including sales, marketing, negotiation and key account management. Proven leadership capability with the ability to inspire, set direction and influence across all organisational levels. Track record in people leadership, including coaching, recruitment and talent development. Strong business analysis and strategic planning skills with experience evaluating internal and external market environments. Expertise in financial forecasting, cost‑centre planning and commercial performance optimisation. Skilled in digital marketing and multi‑channel engagement strategies. Demonstrated experience partnering with IT and commercial stakeholders to deliver data and digital programmes.
- Desirable Attributes: Ability to lead through influence in matrix or global organisational structures. Strong stakeholder management skills and comfort working with complex internal and external networks. Analytical mindset with the ability to transform data into actionable insight and strategic direction. Strong working knowledge of NOAH/VMD regulations and legal frameworks governing animal health product promotion.
Job Impact: Lead, govern and transform the end-to-end customer experience, acting as the voice of the customer across all leadership forums. Drive organisational adoption of Commercial Excellence principles, ensuring sustained commercial performance and customer‑focused decision making. Oversee rebate and discount schemes, ensuring strategic optimisation and compliance. Manage an operational expenditure budget, ensuring ROI and value creation. Enable the organisation to deliver exceptional commercial execution today—and build the capabilities needed for tomorrow.
Head of Commercial Excellence employer: Boehringer Ingelheim GmbH
Contact Detail:
Boehringer Ingelheim GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial Excellence
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your leadership skills and strategic mindset—just like they’re looking for in the Head of Commercial Excellence role!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, make sure to share specific examples of how you’ve driven growth and improved processes in previous roles. We want to see that you can bring that same energy to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Commercial Excellence
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in commercial processes and leadership. We want to see how your skills align with the role of Head of Commercial Excellence, so don’t hold back on showcasing your relevant achievements!
Showcase Your Strategic Mindset: In your written application, emphasise your ability to influence strategic decisions and foster cross-functional collaboration. We’re looking for someone who can think big and drive organisational effectiveness, so let us know how you’ve done this in the past.
Highlight Data-Driven Insights: Since data and insights are key to this role, make sure to mention any experience you have in analytics and decision-making based on data. We love candidates who can turn numbers into actionable strategies, so share those examples!
Keep It Professional Yet Engaging: While we appreciate a friendly tone, remember to maintain professionalism in your application. Use clear language and structure your thoughts well. We want to get to know you, but we also want to see that you can communicate effectively in a business context!
How to prepare for a job interview at Boehringer Ingelheim GmbH
✨Know Your Commercial Excellence Inside Out
Before the interview, dive deep into the commercial processes relevant to the role. Brush up on sales, marketing, negotiation, and key account management strategies. Being able to discuss these topics confidently will show your understanding of the position and its impact on the business.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership capabilities. Think about times when you inspired a team or influenced strategic decisions. This role is all about leading and coaching, so demonstrating your ability to develop talent and foster collaboration will be key.
✨Be Data-Driven
Since the role involves overseeing data and insights, come prepared with examples of how you've used data to drive decision-making in the past. Discuss any experience you have with analytics, customer insights, and how you've transformed data into actionable strategies.
✨Understand Digital Transformation
Familiarise yourself with digital marketing and multi-channel engagement strategies. Be ready to discuss how you've championed digital initiatives in previous roles and how you envision leveraging digital tools to enhance customer experience and drive value in this position.
