Customer Service Advisor in Northampton

Customer Service Advisor in Northampton

Northampton Full-Time 27000 - 28400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with inquiries and provide top-notch service.
  • Company: Join a dynamic team at our Head Office Customer Services.
  • Benefits: Earn £27,000 plus bonuses, pension scheme, and generous discounts.
  • Other info: Enjoy 29 days holiday and a paid lunch break every day.
  • Why this job: Kickstart your career in a supportive environment with great perks.
  • Qualifications: No specific qualifications needed, just a passion for helping others.

The predicted salary is between 27000 - 28400 £ per year.

We have an opportunity available due to an internal promotion with our Head Office Customer Services Team. Join us as a Customer Services Advisor earning a salary of £27,000 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.

  • Bonus
  • Pension scheme
  • 37.5 hours per week but get paid for 40!
  • Enjoy a full paid 30-minute lunch break each day
  • Generous staff discount (following probation)
  • 29 days holiday per year (including bank holidays)

Customer Service Advisor in Northampton employer: BODYPOWER SPORTS

Join our dynamic Head Office Customer Services Team as a Customer Service Advisor, where we prioritise employee well-being and growth. With a competitive salary, generous holiday allowance, and a supportive work culture that values internal promotions, you will find ample opportunities for personal and professional development. Our commitment to work-life balance is evident in our paid lunch breaks and the unique benefit of being paid for 40 hours while only working 37.5.
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Contact Detail:

BODYPOWER SPORTS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor in Northampton

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or resolve complaints. We want you to shine!

✨Tip Number 3

Show your enthusiasm! When you get the chance to chat with us, let your passion for customer service come through. We love candidates who genuinely care about helping others.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.

We think you need these skills to ace Customer Service Advisor in Northampton

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Conflict Resolution
Empathy
Sales Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Share specific examples of how you've excelled in customer service before, and don’t forget to express your enthusiasm for working with us at StudySmarter.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. This will help us see your qualifications quickly and easily!

Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re tech-savvy and ready to embrace our digital-first approach!

How to prepare for a job interview at BODYPOWER SPORTS

✨Know the Company Inside Out

Before your interview, take some time to research the company’s values, mission, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Prepare for Common Customer Service Scenarios

Think about typical customer service situations and how you would handle them. Be ready to share specific examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.

✨Showcase Your Communication Skills

As a Customer Service Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to the interviewer’s questions.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.

Customer Service Advisor in Northampton
BODYPOWER SPORTS
Location: Northampton

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