At a Glance
- Tasks: Lead operations across four clinics, ensuring exceptional patient care and operational efficiency.
- Company: North London's leading healthcare clinic with a focus on growth and excellence.
- Benefits: Competitive salary, performance bonuses, and opportunities for professional development.
- Other info: Fast-growing environment with ambitious targets and strong leadership opportunities.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Proven experience in operations management and driving revenue growth.
The predicted salary is between 50000 - 80000 £ per year.
Pay: £50,000.00-£80,000.00 per year
Position: Head of Operations
Reports to: Directors
Location: North London
Employment Type: Full-Time
Salary: Competitive, dependent on experience with performance related bonuses.
Who are we
We are North London’s leading healthcare clinic, known for delivering exceptional patient care and outstanding results. We are one of the most successful and fast-growing clinics in the area. Our success is built on a team of 23 outstanding professionals who share a common drive for excellence. We thrive in a high-performance environment where dedication, passion, and ambition are valued and rewarded. If you're looking to join a dynamic, results-driven team that supports your growth and success, we’d love to hear from you!
Key Outcomes
- Growth: deliver year-on-year revenue growth across the group, working towards our two-year target of £1,500,000 in annual turnover.
- Regulatory leadership: lead Bodylogics through its pending CQC registration to a successful outcome and keep the group inspection-ready.
- Operational excellence: run four efficient, well-utilised clinics that deliver a consistently outstanding patient experience.
- Strong leadership: build capable, accountable clinic managers and a high-performing team aligned to our values.
Demonstrating your fit: we expect candidates to evidence, from their current or recent roles, how they have delivered each of these outcomes before with real examples and, for growth in particular, the numbers behind their results.
Job Overview
We are seeking an experienced, dynamic and commercially-minded Head of Operations Manager to oversee the daily management and smooth running of our four busy clinics. Reporting directly to the Clinic Director, you will line manage our Clinic Managers and Administration team, ensuring the highest standards of clinical care, operational efficiency and financial performance across every site. This is not a caretaker role. It is a growth and leadership role. The successful candidate will own two mission-critical objectives: leading Bodylogics through its pending CQC registration to a successful outcome, and driving year-on-year revenue growth as we work towards a two-year target of £1,500,000 in annual turnover and a five year target of £2,500,000. We are looking for someone who has demonstrably done something similar before and can show us how.
Primary Objectives - What Success Looks Like
Everything in this role ladders up to three core outcomes. Performance will be measured primarily against these:
- Growth: Deliver year-on-year revenue growth towards stated targets. Grow group revenue every year, in line with our two and five-year plan to reach £2,500,000 in annual turnover in year five. Improve room utilisation across all clinics (target 80–90%) as the primary engine of scalable growth. Develop and expand revenue streams.
- Regulatory Leadership: Lead our pending CQC registration to success. Take ownership of Bodylogics' pending CQC status, leading the organisation through registration to a successful outcome. Build and embed robust CQC-compliant systems, policies and evidence across all clinics, and act as the operational lead for inspection readiness.
Head of Operations employer: Bodylogics Health and Fitness Clinic
Bodylogics Health and Fitness Clinic is an exceptional employer, offering a supportive work culture that prioritises professional development and collaboration among healthcare professionals. Located in Greater London, the clinic provides a dynamic environment where Podiatrists can thrive, ensuring meaningful and rewarding employment while making a positive impact on patient care.
Contact Details:
Bodylogics Health and Fitness Clinic Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Bodylogics Health and Fitness Clinic.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Bodylogics Health and Fitness Clinic.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Bodylogics Health and Fitness Clinic, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Bodylogics Health and Fitness Clinic.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Bodylogics Health and Fitness Clinic.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Bodylogics Health and Fitness Clinic. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Bodylogics Health and Fitness Clinic. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Bodylogics Health and Fitness Clinic
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Bodylogics Health and Fitness Clinic’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
