Quality & Technical Manager – Derby Bodycote Heat Treatments Ltd.

We are looking to recruit a Quality & Technical Manager who has the delegated organisational freedom to maintain, facilitate and resolve all matters pertaining to quality at their site. Facilitate a zero defects culture AS13100 to mitigate product & business risks, thus promoting product safety at all times. Secure, maintain and develop all existing/new QMS certification, second or third party approvals and accreditations as required by the business. Implement and facilitate the UK: Quality Policy, Quality Manual Context, Procedures and documentation at a site level and maintain the additional local documentation requirements where necessary.

Manage customer complaints, record NCR’s and facilitate the corrective action process across the site team. Manage the site inspection/laboratory throughput and ensure all your staff are currently competent to perform their necessary duties as necessary, continually develop, train, certify where appropriate to spread quality and technical knowledge to staff/other functions as required to maintain department flexibility and agility. Be capable to represent Bodycote and lead all external audits at sites without external support. Perform timely site self-assessments for NADCAP and pre-external health checks preparations as necessary. Manage, evaluate, and control your sites suppliers. Perform internal management system audits, as directed and planned by the UK Quality Manager or Line Manager at other Bodycote locations. Constantly work to deliver continuous improvements, lessons learned, best practice and standardisation across the site and the UK.

Main responsibilities:

• The local management representative has the organisational freedom to resolve all matters pertaining to quality.
• To ensure the sites manage and maintain necessary systems to meet customer and regulatory requirements.
• Manage the Inspection/Laboratory function including, sub-contract orders and final inspection and certification/documentation on site.
• Review and maintain the control of customer & international standards/specifications and drawings as required.
• Manage Equipment Calibration, Systems Checks & Health Checks.
• Manage and lead site Pyrometry AMS2750, TUS, SAT, Leak Checks etc. and other functional tests in line with process matrix/customer requirements.
• Manage the control of Goods In-Out Area including Inspection.
• Manage the Contract Review Process.
• Create or Approve Technical Data Cards and Similar documentation for Bodycote.
• Approve Technical Data Cards and Similar/related documentation for second/third parties where needed and authorised.
• Participate in NPI team activity as required.
• Perform plant equipment Quality Clearance after any major repair.
• Manage Non-conforming product, customer complaints and the corrective action process.
• Manage and control any suspect counterfeit product sensitively and safely.
• Facilitate/participate effective team RCCA and Continuous Improvement/Kaizen Initiatives.
• Perform self-assessments for NADCAP and preparation for external audits.
• Provide technical knowledge/best metallurgical practices for all on site processes and/or materials.
• Train/evaluate staff for technical task competence in all inspection and departmental activities.
• Perform practical annual evaluations and certification for site hardness testing where required.
• Perform tumbling E and manage the site annual eye testing in line with customer/process/Bodycote requirements when required.
• Appraise, train, mentor and develop staff.
• Implement, manage, facilitate and control all UK QMS/EMS procedures on site.
• Manage and control other local site documented information as required by Bodycote/Local Customers.
• Manage document retention and storage in line with customer requirements.
• Perform internal management system audits as per UK plan at other Bodycote facilities.
• Perform supplier audits/visit where necessary in regard to new key suppliers/complaints.
• Control, Manage and maintain the sites Approved Supplier List and conduct supplier performance.
• Perform site stamp legibility checks.
• Take the responsible lead participation on all second and third party QMS and/or Technical audits.
• Liaise with other company experts as needed and/or research literature.
• Site Zero Defect Lead AS13100.
• Participate/Facilitate pFMEA’s and related APQP risk tools where required.
• Provide monthly/periodic reports as required.
• Maintain and encourage a ’No Surprises’ culture & Reporting out of site.
• Maintain KPI and review and self-assess Key Process PEAR’s.
• Respond promptly and satisfy customers with quality/technical correspondence or participation e.g. self-declared score cards, questionnaires, meetings and calls.
• The ability to manage personnel and work as part of a team or on their own.
• A proactive and problem solving approach to all aspects of the job is desired.
• Encourage safe working practice, culture, housekeeping and reporting to protect everyone’s safety and the environment at all times.

Qualifications, experience and skills:

• Expert knowledge and understanding of deploying Bodycote UK quality requirements.
• Good level of understanding of National, International and Aerospace Quality Management Systems EN9100 including NADCAP requirements.
• Good level of understanding of management systems IATF16949 / CQI-9 and medical MedAccred desired.
• Expert Knowledge of Heat Treatment in accordance with the sites processes is fundamentally necessary.
• Knowledge and awareness of ST processes is additionally desirable.
• Working knowledge of relevant customer processing and material specifications.
• Relevant experience in Metallurgical or Materials Engineering Science disciplines with an Aerospace, Energy Automotive and Medical background is desired.
• Formal relevant qualification to HNC level or above is preferred, but relevant demonstrated experience and competence of knowledge/experience may be considered a suitable equivalent.
• Lead Qualified Auditor for the current standards AS9100, IATF16949, ISO9001 ISO14001 preferred, Internal Auditor certification externally certified is required.

Salary / package:

• Competitive salary.
• Eligibility to annual bonus.
• Private health insurance.
• Pension – match contribution from 4% – 10%.
• Life Assurance – 2 x annual salary.
• Employee assistance program including wellbeing app.
• Free parking on all sites.
• Free refreshments provided.
• An entitlement to full pay whilst off sick for a limited number of days (in addition to your statutory sick pay entitlement).
• 25 days holiday plus national holidays.

How to apply:

Send your CV with salary expectation using the contact options above. All internal applicants should inform their current line manager of their application. Please Note – If you have not heard from us within two weeks your application has been unsuccessful on this occasion. We will keep your CV on file and will contact you if a position arises that matches your experience. Good luck in your job search.