Gift Card Manager in London

Gift Card Manager in London

London Full-Time 40000 - 45000 £ / year (est.) No home office possible
Body Works West

At a Glance

  • Tasks: Lead and elevate group exercise programmes across two premium fitness clubs.
  • Company: Join a vibrant team at Body Works West and Notting Hill Club.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
  • Other info: Full-time role with a mix of administration, teaching, and community engagement.
  • Why this job: Make a real impact on members' fitness journeys in a fun, energetic setting.
  • Qualifications: Experience in managing group exercise programmes and strong leadership skills.

The predicted salary is between 40000 - 45000 £ per year.

Lead the Studio Experience across Two Premium Clubs in the heart of Notting Hill.

Location: Notting Hill, W11 2SH, London

Job Type: Permanent, Full-Time (40 hours/week including some weekends)

Salary: £40,000 to £45,000

Venues: Body Works West (Private Members Club) & Notting Hill Club (Boutique Fitness Studio)

Are you a dynamic leader with a passion for group exercise and exceptional service? Join us at Body Works West and our sister club, Notting Hill Club, where studio classes are central to our members’ experience. We’re looking for a talented Group Exercise Manager to oversee and elevate our studio programmes across both clubs.

About the Role

In this hands-on management role, you will lead the full group exercise offering across two boutique fitness destinations. From curating class timetables and recruiting top-tier instructors, to spearheading new launches and analysing performance, you’ll play a key role in creating a standout experience for our community of members of all ages. Working closely with the General Manager and Directors, you'll ensure our studio offerings reflect innovation, energy, and our signature 5-star service.

Key Responsibilities

  • Manage the group exercise timetable across both clubs
  • Recruit, coach, and coordinate freelance instructors
  • Ensure brand consistency and high standards in all studio activity
  • Launch and promote new classes, events, and seasonal campaigns
  • Monitor attendance, revenue, and KPIs to optimise studio performance
  • Collaborate with Sales, Operations, and Marketing teams
  • Maintain accurate schedules, payments, and compliance records
  • Oversee gym floor classes with the Fitness Manager
  • Act as Duty Manager one weekend per month

Your Skills & Experience

  • Proven experience teaching and managing group exercise programmes
  • Strong understanding of studio operations and commercial targets
  • A motivating leadership style and commitment to team development
  • Excellent communication and member engagement skills
  • Up-to-date knowledge of fitness industry trends

This is a permanent, full-time position (40 hours per week), including teaching 5 classes per week. On a typical day, you’ll spend around 6 hours supporting studio operations through administration, team support, and member experience, alongside 1 hour dedicated to teaching and a 1-hour break. At times, you may be required to cover additional classes to support the team and ensure a seamless member experience.

Gift Card Manager in London employer: Body Works West

Join Body Works West and Notting Hill Club, two premium fitness destinations in the vibrant heart of Notting Hill, where we prioritise exceptional service and a dynamic work culture. As a Gift Card Manager, you will benefit from a supportive environment that fosters professional growth, with opportunities to lead innovative group exercise programmes while engaging with a diverse community of members. Enjoy competitive salary packages, a commitment to employee development, and the chance to be part of a passionate team dedicated to delivering a 5-star experience.
Body Works West

Contact Detail:

Body Works West Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Gift Card Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the fitness industry, especially those who might know about opportunities at Body Works West or Notting Hill Club. A friendly chat can sometimes lead to a foot in the door.

✨Tip Number 2

Show off your passion for group exercise! When you get the chance to meet potential employers, share your ideas for innovative classes or events. This will demonstrate your enthusiasm and vision for enhancing the member experience.

✨Tip Number 3

Be proactive! If you see a class or event that could use a bit of a boost, suggest your ideas directly to the team. This shows initiative and that you're already thinking about how to elevate the studio experience.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community at Body Works West and Notting Hill Club.

We think you need these skills to ace Gift Card Manager in London

Leadership Skills
Group Exercise Management
Class Timetable Management
Instructor Recruitment and Coaching
Brand Consistency
Event Promotion
Performance Analysis
Collaboration with Sales and Marketing
Communication Skills
Member Engagement
Knowledge of Fitness Industry Trends
Operational Management
Team Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for group exercise and exceptional service shine through. We want to see how your passion aligns with our mission at Body Works West and Notting Hill Club.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in managing group exercise programmes. We’re looking for specific examples that demonstrate your leadership skills and understanding of studio operations.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see why you’d be a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our clubs.

How to prepare for a job interview at Body Works West

✨Know Your Stuff

Make sure you’re well-versed in the latest fitness trends and group exercise programmes. Research the clubs and their offerings so you can discuss how your experience aligns with their vision. This shows you’re genuinely interested and ready to contribute.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams or led projects in the past. Highlight your motivating leadership style and how you’ve developed instructors or improved member engagement. This will demonstrate that you’re the dynamic leader they’re looking for.

✨Be Ready to Discuss Timetable Management

Think about how you would approach curating class timetables and launching new classes. Be prepared to share your ideas on optimising studio performance and how you would monitor attendance and KPIs. This will show you’re proactive and strategic.

✨Engage with the Interviewers

Don’t just answer questions; engage in a conversation. Ask insightful questions about their current challenges or future plans for the clubs. This not only shows your interest but also helps you gauge if this is the right fit for you.

Gift Card Manager in London
Body Works West
Location: London

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