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For Companies At a Glance
- Tasks: Support the team in delivering exceptional customer service and driving sales.
- Company: Join The Body Shop, a pioneer in cruelty-free beauty and ethical practices.
- Benefits: Flexible hours, a vibrant work environment, and a chance to make a difference.
- Why this job: Be part of a passionate team that empowers people and enriches the planet.
- Qualifications: Strong communication skills and a genuine passion for beauty.
- Other info: Entry-level role with opportunities across various locations in England.
The predicted salary is between 13 - 16 £ per hour.
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good is us. Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way. We’re the original ethical beauty brand, and we have a passion for empowering people and enriching our planet. We’re all about keeping it real and standing up for what we believe in. Our activist roots remain a huge part of everything we do, from iconic window posters to vegetarian products to provocative campaigns.
Your role in a nutshell: To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More About the Role: With over 2,000 exciting products designed to suit every customer’s preference, our team is on‑hand to talk with customers every day. We take the time to learn our customers’ needs and recommend products that make them feel good. Our products are packed with natural ingredients, many of which are sourced ethically via Community Trade programmes, helping communities build a better life. As part of our dedicated team of Consultants you will offer expert advice to customers and provide an inspirational insight into The Body Shop products and philosophy.
What We Look For:
- Strong interpersonal skills to build rapport with customers – customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
- Open availability for evening, weekend, and holiday shifts
Job Details:
- Seniority Level: Entry level
- Employment Type: Full‑time
- Job Function: Customer Service
- Industry: Administrative and Support Services
- Location: Various locations across England (e.g., Worcester, Gloucester, Hereford, Salford, Stroud, etc.) – the role is advertised across multiple sites.
Note: For the purpose of this posting, the role is still open and actively recruiting.
Customer Consultant 12hr in Tewkesbury employer: Body Shop (The)
Contact Detail:
Body Shop (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Consultant 12hr in Tewkesbury
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for ethical beauty and how it aligns with your own beliefs.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or attend local events. This can give you insider tips and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Body Shop.
We think you need these skills to ace Customer Consultant 12hr in Tewkesbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for beauty and customer service shine through. We want to see that you genuinely care about helping customers find the right products and that you resonate with our values at The Body Shop.
Be Personable: Use a friendly tone in your application. Remember, we’re all about building rapport with customers, so showing off your interpersonal skills in your writing can really make you stand out. Make it feel like a conversation!
Highlight Relevant Experience: If you've got any customer service experience, don’t hold back! Share specific examples of how you've helped customers in the past. This will show us that you have what it takes to deliver exceptional service on the shop floor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Body Shop (The)
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with The Body Shop’s values and products. Brush up on their commitment to cruelty-free beauty and ethical sourcing. This knowledge will not only impress your interviewers but also show that you share their passion for the brand.
✨Show Off Your People Skills
As a Customer Consultant, strong interpersonal skills are key. Prepare examples of how you've built rapport with customers in the past. Think about times when you went above and beyond to provide exceptional service – these stories will highlight your suitability for the role.
✨Be Ready to Listen
Effective communication is a two-way street. During the interview, practice active listening. When asked questions, take a moment to think before responding. This shows that you value the conversation and are genuinely interested in what the interviewers have to say.
✨Flexibility is Key
The job requires open availability for various shifts. Be prepared to discuss your flexibility during the interview. If you can accommodate evening, weekend, or holiday shifts, make sure to mention it. This will demonstrate your commitment and willingness to be a team player.
