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For Companies At a Glance
- Tasks: Engage with customers, share product knowledge, and drive sales in a vibrant store environment.
- Company: The Body Shop, a pioneer in ethical beauty and community empowerment.
- Benefits: 50% discount on products, free samples, and volunteer time for causes you care about.
- Why this job: Join a brand that stands for good and make a real difference in people's lives.
- Qualifications: Passion for customer engagement and flexible availability for shifts.
- Other info: Opportunities for personal growth and a supportive, inclusive workplace culture.
The predicted salary is between 10 - 16 £ per hour.
Overview
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More About The Role
- Learn and understand our products - they’re packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes, we’re not just selling a skin care routine, we’re also helping communities build a better life.
- Learn our customer’s needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good.
- Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What We Look For
- Interest in connecting with customers to drive customer engagement.
- Open availability for evening, weekend, and holiday shifts.
What We Offer
- Comprehensive onboarding in your new position.
- Training hours for you & your team as needed.
- A 50% discount on regular product & 30% on Gifts.
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them.
- Volunteer time so you can spend time with the causes that matter to you.
- Ability to make connections with Community Partners to drive local activism.
- (UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good.
- Opportunities to grow within the Brand.
- Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network.
Talent Drivers
- Collaborative Skills
- Personal Conduct
- Commerciality
- Purpose
20hr Customer Consultant in Oxford employer: Body Shop (The)
Contact Detail:
Body Shop (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 20hr Customer Consultant in Oxford
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and community initiatives. This way, when you chat with customers, you can share your passion and knowledge, making those connections that really matter.
✨Tip Number 2
Practice your customer engagement skills! Role-play with friends or family to get comfortable recommending products based on different needs. The more you practice, the more natural it will feel when you're in the store.
✨Tip Number 3
Be ready to show your personality! The Body Shop loves authenticity, so don’t be afraid to let your true self shine through during interviews. Share your own experiences with their products and how they align with your values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about The Body Shop, so you can stay in the loop while you’re on your job hunt.
We think you need these skills to ace 20hr Customer Consultant in Oxford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for The Body Shop shine through! We love seeing candidates who are genuinely excited about our products and values. Share why you want to be part of our mission to create a positive impact.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your customer service experience and any relevant skills that align with our ethos. We want to see how you can contribute to our unique culture!
Be Authentic: We value authenticity at The Body Shop, so don’t be afraid to be yourself in your application. Share your personal experiences and how they connect to our commitment to ethical beauty and community support. We’re all about keeping it real!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Body Shop (The)
✨Know Your Products
Before the interview, dive deep into The Body Shop's product range. Familiarise yourself with the ingredients, their origins, and the ethical practices behind them. This knowledge will not only impress your interviewers but also show your genuine interest in the brand's philosophy.
✨Connect with the Brand's Values
Understand and embrace The Body Shop's commitment to social and environmental impact. Be ready to discuss how you can contribute to their mission of being a force for good. Share personal experiences that align with their values to demonstrate your passion for ethical beauty.
✨Engage with Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products based on customer needs. Think about how you would approach different customer personalities and preferences. Practising these interactions will help you feel more confident during the actual interview.
✨Show Your Flexibility
Since the role requires open availability for various shifts, be upfront about your flexibility. Highlight any previous experience working in retail or customer service, especially during busy periods like evenings and weekends. This will reassure them that you're ready to jump in when needed.
