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- Tasks: Support the management team in driving sales and delivering exceptional customer service.
- Company: Join The Body Shop, a leader in cruelty-free beauty and ethical practices.
- Benefits: Flexible part-time hours, training, and opportunities for career progression.
- Why this job: Be part of a brand that champions sustainability and makes a positive impact.
- Qualifications: Strong interpersonal skills and a passion for beauty and retail.
- Other info: Inclusive culture with opportunities for growth and development.
The predicted salary is between 1040 - 1248 £ per month.
The Body Shop is committed to cruelty‑free beauty and ethical practices. Founded in 1976, we champion sustainable and community‑trade products that help our customers look good while making a positive impact.
Your role in a nutshell: Support the store management team in driving sales and profit through exceptional customer service on the shop floor. Uphold the company values, vision, and procedures.
Key Responsibilities:- Assist store management to achieve sales targets and profit margins.
- Deliver outstanding customer service and product knowledge.
- Maintain the store’s appearance, stock levels, and compliance with company policies.
- Strong interpersonal skills – customer service experience preferred.
- Clear communication and listening abilities.
- A genuine passion for beauty and the retail industry.
- Availability for evening, weekend, and holiday shifts.
We offer flexible part‑time work, training on our product range, opportunities for progression, and a culture of inclusivity and empowerment.
Team Leader 20hrs in London employer: Body Shop (The)
Contact Detail:
Body Shop (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader 20hrs in London
✨Tip Number 1
Get to know the company! Before your interview, dive into The Body Shop's values and mission. Show us that you’re not just another candidate but someone who genuinely cares about cruelty-free beauty and ethical practices.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to discuss your availability! Since we need someone flexible for evening, weekend, and holiday shifts, make sure you can clearly communicate when you’re available to work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining The Body Shop team!
We think you need these skills to ace Team Leader 20hrs in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for beauty and retail shine through! We want to see that you genuinely care about the industry and how it impacts customers.
Highlight Your Customer Service Skills: Make sure to mention any previous experience in customer service. We’re looking for strong interpersonal skills, so share examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This helps us understand your qualifications and enthusiasm without any confusion.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Body Shop (The)
✨Know Your Stuff
Make sure you’re familiar with The Body Shop’s products and values. Brush up on their commitment to cruelty-free beauty and ethical practices. This will show your genuine passion for the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your strong interpersonal skills and ability to drive sales.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations on the shop floor. Practice responses that highlight your problem-solving abilities and clear communication skills. This will help you convey your readiness to support the store management team effectively.
✨Express Your Availability
Since the role requires flexibility for evening, weekend, and holiday shifts, be upfront about your availability. This shows your commitment and willingness to meet the needs of the business, which is something they’ll appreciate.
