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- Tasks: Enhance customer experience by providing personalised advice and engaging with customers on sustainable beauty products.
- Company: A leading ethical beauty brand committed to sustainability and customer satisfaction.
- Benefits: Full-time employment with growth opportunities and employee discounts on products.
- Why this job: Join a passionate team and make a positive impact in the beauty industry.
- Qualifications: Must have a passion for excellent service and be available for various shifts.
- Other info: Dynamic work environment focused on customer experience and ethical practices.
The predicted salary is between 28800 - 43200 £ per year.
A leading ethical beauty brand is seeking a Customer Consultant to enhance customer experience and sales. In this role, you will provide personalized advice, engage with customers on product offerings, and educate them on sustainable practices.
You must be available for various shifts and exhibit a passion for excellent service. Full-time employment offers growth opportunities and employee discounts on products.
Ethical Beauty Advisor — Customer Experience & Growth in London employer: Body Shop (The)
Contact Detail:
Body Shop (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ethical Beauty Advisor — Customer Experience & Growth in London
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and sustainable practices. This way, when you chat with potential employers, you can show off your passion for ethical beauty and how you can enhance customer experience.
✨Tip Number 2
Practice your customer engagement skills! Role-play with friends or family to get comfortable providing personalised advice. The more you practice, the more confident you'll be in showcasing your ability to connect with customers.
✨Tip Number 3
Be flexible with your availability! Since the role requires various shifts, let potential employers know you're open to working different hours. This shows your commitment and willingness to adapt, which is super important in customer service.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for ethical beauty. Plus, it’s a great way to stand out from the crowd and show that you’re serious about joining our team.
We think you need these skills to ace Ethical Beauty Advisor — Customer Experience & Growth in London
Some tips for your application 🫡
Show Your Passion for Ethical Beauty: When writing your application, let your enthusiasm for ethical beauty shine through! Share any personal experiences or insights that highlight your commitment to sustainability and excellent customer service.
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Use keywords from the job description, like 'customer experience' and 'personalised advice', to show we’re on the same page about what’s important.
Highlight Relevant Experience: If you’ve worked in customer service or have experience with beauty products, don’t hold back! Detail your past roles and how they’ve prepared you to engage with customers and educate them on sustainable practices.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Body Shop (The)
✨Know Your Products Inside Out
Make sure you’re familiar with the brand’s product offerings and their ethical aspects. Research the ingredients, sustainability practices, and any unique selling points. This knowledge will help you provide personalised advice and engage customers effectively.
✨Show Your Passion for Sustainability
During the interview, express your enthusiasm for ethical beauty and sustainable practices. Share any personal experiences or initiatives you've been involved in that align with the brand's values. This will demonstrate your commitment to the role and resonate with the company's mission.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in this role. Prepare examples of how you would handle various situations, such as addressing customer concerns or providing tailored recommendations. This will showcase your problem-solving skills and customer service mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about growth opportunities, team dynamics, or how they measure customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
