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- Tasks: Advise customers on ethical beauty products and enhance their shopping experience.
- Company: Join The Body Shop, a pioneer in cruelty-free and ethical beauty.
- Benefits: Enjoy a 50% discount on products, training, and volunteer time for causes you love.
- Why this job: Connect with customers and promote sustainable beauty while making a difference.
- Qualifications: Passion for customer engagement and flexible availability for shifts.
- Other info: Diverse and inclusive workplace with growth opportunities within the brand.
The predicted salary is between 24000 - 36000 £ per year.
Join Customer Consultant role at Body Shop.
About The Body Shop: The Body Shop was founded in 1976 by Anita Roddick. It is a pioneer of cruelty‐free, ethical beauty, a certified B Corp dedicated to social and environmental responsibility.
Your role in a nutshell: As a consultant you will offer advice to customers, provide insight into our products and philosophy, and help customers find products that suit their preferences.
More About The Role:
- Learn and understand our products – natural ingredients with ethical sourcing.
- Recommend vegetarian/vegan products to meet customer needs.
- Support the management team in driving sales and profit through exceptional customer service.
What We Look For:
- Interest in connecting with customers and driving engagement.
- Open availability for evening, weekend, and holiday shifts.
What We Offer:
- Comprehensive onboarding.
- Training hours for you & your team.
- A 50% discount on regular product & 30% on Gifts.
- Freebies on new launches.
- Volunteer time for causes you care about.
- Opportunities to grow within the Brand.
We celebrate diversity and inclusive workplace. The Body Shop is an Equal Opportunity Employer.
Customer Consultant in London employer: Body Shop (The)
Contact Detail:
Body Shop (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Consultant in London
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, especially the natural ingredients and ethical sourcing. This knowledge will help you connect with customers and show them you genuinely care about what they’re looking for.
✨Tip Number 2
Practice your customer engagement skills! Role-play with friends or family to get comfortable recommending products and answering questions. The more confident you are in these interactions, the better you'll shine during your interview.
✨Tip Number 3
Be flexible with your availability! Since the role requires evening, weekend, and holiday shifts, showing that you can work around these times will make you a more attractive candidate. Plus, it shows your commitment to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to highlight your passion for ethical beauty in your application!
We think you need these skills to ace Customer Consultant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for ethical beauty and customer service shine through. We want to see how much you care about connecting with customers and promoting our values!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the role. Mention any previous customer service roles or knowledge of vegan/vegetarian products to catch our eye!
Be Authentic: We love genuine personalities! Don’t be afraid to let your unique voice come through in your writing. Share your story and what makes you a great fit for The Body Shop.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Body Shop (The)
✨Know Your Products
Before the interview, take some time to learn about The Body Shop's products, especially their natural ingredients and ethical sourcing. Being able to discuss specific products and their benefits will show your genuine interest and help you connect with the interviewers.
✨Show Your Passion for Customer Service
As a Customer Consultant, your role revolves around engaging with customers. Be prepared to share examples of how you've provided exceptional customer service in the past. Highlight any experiences where you went above and beyond to meet customer needs.
✨Emphasise Your Flexibility
The job requires open availability for various shifts. Make sure to communicate your flexibility during the interview. If you can work evenings, weekends, or holidays, let them know! This shows you're committed and ready to contribute to the team.
✨Align with Their Values
The Body Shop is all about social and environmental responsibility. Familiarise yourself with their mission and values, and be ready to discuss why these resonate with you. Showing that you share their commitment to ethical beauty will set you apart from other candidates.
