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- Tasks: Lead a passionate team to create an unforgettable customer experience in beauty retail.
- Company: Join The Body Shop, the original ethical beauty brand with a mission for positive change.
- Benefits: Competitive salary, flexible hours, and opportunities for personal and professional growth.
- Why this job: Be part of a brand that empowers people and enriches the planet while driving sales success.
- Qualifications: Experience in beauty retail and strong leadership skills are essential.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
The predicted salary is between 28800 - 43200 £ per year.
The Body Shop was founded in 1976 with a vision of business as a force for good. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand, empowering people and enriching our planet. Our activist roots remain a huge part of everything we do.
The Body Shop is committed to generating positive economic, social and environmental impact. We need someone who’s not afraid to mix things up.
Your role in a nutshell:
To be an inspirational leader with enthusiasm for our brand and belief in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.
More About The Role:
- Customer Experience: Shape a customer-focused store experience by leading the team to drive customer engagement and bring the brand to life. Ensure the development of consumer loyalty to help build The Body Shop brand.
- Delivery: Retail related beauty expertise is highly desirable at management level. Control and meet sales and performance targets with outstanding planning and organising skills. Exceptional stock management skills and the ability to monitor/manage change are essential. Use data provided to make sound commercial and business decisions to drive sales and your people.
- Teamwork and People Management: Lead and work as part of a team, reacting quickly to any problems that may occur. Outstanding communicators are necessary to manage the team according to the needs of the store and its customers. Attract and retain people who reflect the brand. Identify high potential and develop current members of the team to a high standard.
What We Look For:
- Experience in beauty retail and people leadership
- Able to control and meet sales and performance targets with outstanding planning and organising skills
- Experience of using data provided to make sound commercial and business decisions
- Ability to work collaboratively within a feedback culture
- Team coaching and development
- Outstanding communication and operational skills
- Leadership skills to achieve personal and business success
- Good IT Skills
- Flexibility to work across Sunday to Saturday is required
Talent Drivers: Commerciality, Collaborative Skills, Leadership, Personal Conduct, Purpose
Outlet Store Manager - Cannock Outlet in Birmingham employer: Body Shop (The)
Contact Detail:
Body Shop (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Store Manager - Cannock Outlet in Birmingham
✨Tip Number 1
Get to know The Body Shop inside out! Familiarise yourself with their products, values, and recent campaigns. This way, when you walk into that interview, you can show your passion for the brand and how you align with their mission.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired a team or tackled challenges head-on. We want to hear about your experiences in beauty retail and how you've driven sales and customer engagement.
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used data to make decisions in previous roles. This will demonstrate your ability to meet sales targets and manage stock effectively, which is key for the Store Manager role.
✨Tip Number 4
Don’t forget to highlight your teamwork abilities! Share examples of how you've collaborated with others to achieve goals. The Body Shop values a strong team dynamic, so showing you can lead and work well with others will set you apart.
We think you need these skills to ace Outlet Store Manager - Cannock Outlet in Birmingham
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty and The Body Shop shine through! Share your experiences in beauty retail and how they align with our mission of being a force for good. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its values.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired others or driven results. We’re all about teamwork, so any examples of how you’ve collaborated with others will definitely catch our eye!
Be Data Savvy: We love numbers, and so should you! In your application, mention how you've used data to make decisions in previous roles. Whether it’s sales figures or customer feedback, show us how you can leverage information to drive performance and improve the customer experience at The Body Shop.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Outlet Store Manager role. We appreciate when candidates take the extra step to connect their background with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Body Shop (The)
✨Know Your Brand Inside Out
Before the interview, dive deep into The Body Shop's history, values, and product range. Understand their commitment to cruelty-free beauty and how they empower communities. This knowledge will help you connect your passion for beauty retail with their mission during the conversation.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to achieve sales targets or improved customer experiences. Be ready to discuss your approach to coaching and developing team members, as this is crucial for the Store Manager role.
✨Data-Driven Decision Making
Familiarise yourself with how to use sales data to make informed decisions. Be prepared to discuss specific instances where you've used data to drive performance or improve stock management. This will demonstrate your ability to meet targets and manage change effectively.
✨Emphasise Teamwork and Communication
Highlight your experience in fostering a collaborative environment. Share stories that illustrate your communication skills and how you've handled challenges within a team. The Body Shop values strong teamwork, so showing that you can lead while also being a team player will set you apart.
