Beauty Retail Team Lead – Customer Experience & Sales
Beauty Retail Team Lead – Customer Experience & Sales

Beauty Retail Team Lead – Customer Experience & Sales

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to drive sales and enhance customer experience in beauty retail.
  • Company: Join a leading ethical beauty brand dedicated to sustainability and customer satisfaction.
  • Benefits: Flexible working hours, including weekends, and a supportive team environment.
  • Why this job: Make a difference in the beauty industry while developing your leadership skills.
  • Qualifications: Experience in customer service or beauty, with strong leadership and communication abilities.
  • Other info: Be part of a team that values ethical practices and customer care.

The predicted salary is between 30000 - 42000 £ per year.

A leading ethical beauty brand in the West Midlands seeks a Retail Manager who will share responsibility with the Store Manager to drive sales and deliver excellent customer service.

Candidates should have experience in a customer service or beauty environment and possess strong leadership and communication skills.

Flexibility in working hours, including weekends and holidays, is essential.

Join a passionate team committed to ethical business practices and customer satisfaction.

Beauty Retail Team Lead – Customer Experience & Sales employer: Body Shop (The)

Join a leading ethical beauty brand in the West Midlands, where we prioritise a vibrant work culture that fosters collaboration and innovation. As a Beauty Retail Team Lead, you'll benefit from flexible working hours, opportunities for professional growth, and the chance to be part of a passionate team dedicated to delivering exceptional customer experiences while upholding our commitment to ethical practices.
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Contact Detail:

Body Shop (The) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Beauty Retail Team Lead – Customer Experience & Sales

Tip Number 1

Network like a pro! Reach out to your connections in the beauty industry and let them know you're on the hunt for a Retail Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've led teams in the past. Highlight your ability to drive sales and create an amazing customer experience – that's what they're looking for!

Tip Number 3

Flexibility is key! Make sure to mention your willingness to work weekends and holidays during interviews. This shows that you're committed to the role and ready to jump in whenever needed, which is super important in retail.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills and passion. Plus, it helps us keep track of your application and get you in front of the right people faster.

We think you need these skills to ace Beauty Retail Team Lead – Customer Experience & Sales

Customer Service Experience
Sales Skills
Leadership Skills
Communication Skills
Flexibility in Working Hours
Team Management
Passion for Ethical Business Practices
Commitment to Customer Satisfaction

Some tips for your application 🫡

Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share any relevant experiences or personal stories that highlight your commitment to ethical beauty practices and customer satisfaction.

Highlight Your Leadership Skills: As a potential Team Lead, it's crucial to showcase your leadership abilities. Use specific examples from your past roles where you successfully led a team or improved customer service. We want to see how you can inspire others!

Tailor Your Application: Make sure to customise your application to fit the job description. Mention your experience in customer service or beauty environments and how it aligns with our values. This shows us you’ve done your homework and are genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Body Shop (The)

Know Your Brand Inside Out

Before the interview, make sure you research the ethical beauty brand thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions confidently but also show your genuine interest in the company.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you motivated your team to achieve sales targets or enhanced the customer experience. This will demonstrate that you have the leadership qualities they’re looking for.

Flexibility is Key

Since the role requires flexibility in working hours, be ready to discuss your availability openly. Share your willingness to work weekends and holidays, and provide examples of how you've managed your time effectively in previous roles.

Engage with Customer Experience Scenarios

Think about potential customer service scenarios you might face in the role. Prepare to discuss how you would handle difficult customers or improve the shopping experience. This shows that you’re proactive and ready to tackle challenges head-on.

Beauty Retail Team Lead – Customer Experience & Sales
Body Shop (The)
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  • Beauty Retail Team Lead – Customer Experience & Sales

    Full-Time
    30000 - 42000 £ / year (est.)
  • B

    Body Shop (The)

    1000+
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