Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage operational projects for a leading e-commerce Reviews Program across Europe.
- Company: Join a dynamic D2C team shaping user experiences in a fast-paced environment.
- Benefits: Competitive salary, potential for contract extension, and collaborative work culture.
- Other info: Work with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact on online shopping by enhancing customer engagement.
- Qualifications: Bachelor’s degree and 1-3 years in project management or digital marketing.
The predicted salary is between 30000 - 40000 £ per year.
Location: Chertsey office – 3 days onsite required
Preferences: strong attention to detail, solid technical understanding (Excel/analytics), and ability to work at pace
End date: 31 December 2026, with a high likelihood of extension
Why join our team? The D2C team works in a dynamic and fast-paced environment to shape the user experience for a leading e-commerce platform. We turn customer insights into actionable plans to make online shopping easier, faster, and more reliable.
Role overview: We are looking for a driven, resilient, and detail-oriented Reviews Operations Executive to support our Reviews Program across European markets. In this role, you will collaborate with cross-functional teams to plan, execute, and monitor operational tasks, ensuring they are delivered on time, within scope, and to stakeholder satisfaction. The ideal candidate will have strong communication skills, excellent organisational abilities, and a passion for user-generated content (UGC) and customer engagement.
Your key responsibilities:
- Manage end-to-end operational projects for the Reviews Program across multiple European markets
- Develop project plans, schedules, budgets, and resource allocation strategies covering product and service reviews
- Coordinate cross-functional teams, including regional teams, operational delivery teams, product teams, senior stakeholders, and third-party vendors to ensure successful implementation of review enhancements
- Monitor project progress against timelines and milestones, identify risks and issues, and develop mitigation plans
- Ensure adherence to quality standards and compliance requirements
- Facilitate effective communication among stakeholders, including regular status updates and progress reporting
- Build and maintain relationships with internal and external stakeholders, including senior leadership and vendors
- Continuously evaluate and optimise project processes to improve efficiency and effectiveness
- Design and distribute regular reporting to stakeholders
What we need for this role:
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
- 1–3 years of experience in project management, preferably in digital marketing, social media, or customer engagement environments
- Strong understanding of UGC principles, community management, and customer feedback analysis
- Excellent communication, interpersonal, and presentation skills
- Ability to manage multiple priorities, adapt to changing circumstances, and work under pressure
- Experience working with colleagues from diverse backgrounds and regions
- Proficiency in project management tools such as Asana, Jira, Trello, Confluence, etc.
- Fluency in English; additional European languages are a plus
Nice to have attributes:
- Experience working with creative communities, agencies, talent, or production companies
- Experience in a fast-moving consumer-focused industry
- Business analysis skills and understanding
- Experience working with large, global organisations
What does success look like?
- Passion for customer experience and digital engagement
- Ability to collaborate with stakeholders across varying seniority levels
- Strong attention to detail
- Ability to perform under pressure
- Excellent multitasking and organisational skills
- Positive, enthusiastic attitude
- Confident and proactive approach
- Creative and flexible working style
The interview process: 2-stage interview process – meeting with core team members and cross-functional partners
Review Operations Executive Contract Inside IR35 in Surrey employer: Bodhi
Contact Detail:
Bodhi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Review Operations Executive Contract Inside IR35 in Surrey
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to project management and customer engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Review Operations Executive Contract Inside IR35 in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your project management experience and any relevant technical skills, especially in Excel and analytics, to show us you're the right fit for the Reviews Operations Executive role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about user-generated content and customer engagement. Share specific examples of how you've successfully managed projects in fast-paced environments, as this will resonate with our team.
Showcase Your Attention to Detail: In your application, demonstrate your strong attention to detail. Whether it's through your CV formatting or the way you present your experiences, we want to see that you can manage multiple priorities without missing a beat.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at Bodhi
✨Know Your Stuff
Make sure you brush up on your knowledge of user-generated content (UGC) and customer engagement. Familiarise yourself with the latest trends in digital marketing and how they relate to reviews. This will show that you're not just interested in the role, but that you understand the industry.
✨Show Off Your Organisational Skills
Since the role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple projects or tasks. Be ready to discuss how you prioritised your workload and met deadlines, especially in fast-paced environments.
✨Communicate Like a Pro
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. Think about how you can effectively convey project updates or stakeholder communications, as this will be crucial in your role.
✨Be Ready to Collaborate
The job involves working with cross-functional teams, so be prepared to discuss your experience in collaborating with diverse groups. Highlight any specific tools you've used, like Asana or Trello, and how they helped streamline communication and project management.